Deleting an Account: Difference between revisions

Latest revision as of 16:20, 3 September 2024

If you’ve decided to delete your Jigsy account, we’re here to assist. Below are the steps you can take to delete your account by either contacting our support team or manually through your account settings.

Option 1: Contact Our Support Team (Recommended)

The easiest and most efficient way to delete your Jigsy account is by contacting our support team. Once we receive your request, we’ll initiate the deletion process on your behalf.

Option 2: Manually Delete Your Account

If you prefer to delete your account on your own, you can do so with the steps below. Please be aware this process will take 2 days to complete.

Step 1: Delete All Websites Associated with Your Account

Log in to your Jigsy account.
Navigate to the Websites section.
Delete each website associated with your account. Please note it takes 48 hours for the websites to be fully deleted from our system.

Step 2: Delete Your Account

After 48 hours, the websites have been deleted and a link to delete your account will appear in your account settings.
Click on the delete link to start the account deletion process.

After the account deletion is initiated, all your data will be permanently erased.

If you have any questions or need assistance, don’t hesitate to contact our support team. We’re here to help!

Related links:

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-An account can be deleted using one of the below methods:
+If you’ve decided to delete your Jigsy account, we’re here to assist. Below are the steps you can take to delete your account by either contacting our support team or manually through your account settings.
+=== Option 1: Contact Our Support Team (Recommended) ===
+The easiest and most efficient way to delete your Jigsy account is by contacting our support team. Once we receive your request, we’ll initiate the deletion process on your behalf.
-. [[Deleting a Website | Delete all websites]] currently associated with your account within the [[Account Overview]] page. A button allowing you to delete your entire account will appear when no websites are associated with the account.
+=== Option 2: Manually Delete Your Account ===
+If you prefer to delete your account on your own, you can do so with the steps below. Please be aware this process will take 2 days to complete.
+'''Step 1: Delete All Websites Associated with Your Account'''
-. Contact Viviti's Support Team at [mailto:feedback@viviti.com feedback@viviti.com], via the [[Support Center]] or using the [https://forums.viviti.com/ Viviti Forum] with this request.
+* Log in to your Jigsy account.
+* Navigate to the '''Websites''' section.
+* [[Deleting a Website|Delete each website]] associated with your account. Please note it takes 48 hours for the websites to be fully deleted from our system.
+'''Step 2: Delete Your Account'''
+* After 48 hours, the websites have been deleted and a link to delete your account will appear in your account settings.
+* Click on the delete link to start the account deletion process.
+After the account deletion is initiated, all your data will be permanently erased.
+If you have any questions or need assistance, don’t hesitate to contact our support team. We’re here to help!
@@ Line 11: / Line 27: @@
 * [[Creating an Account | How can I create an account?]]<br>
-* [[Logging into your Account | How can I login to my account?]]<br>
+* [[Logging into your Jigsy Account | How can I login to my account?]]<br>
 * [[Viewing your Account Overview | How can I see my account overview?]]<br>
 * [[Deleting a Website | How can I delete a website?]]<br>
-[[Category:Introduction]]
+[[Category:Jigsy]]