Jigsy FAQ: Difference between revisions
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This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of Viviti questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help performing a task within their account. | This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of Viviti questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help performing a task within their account. | ||
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====General:==== | ====General:==== | ||
Does Viviti have an affiliate program? | [[#affiliate | Does Viviti have an affiliate program?]] | ||
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=Hosting:= | =Hosting:= | ||
====What do you offer with a paid hosting package?==== | |||
====What is the trial hosting package?==== | |||
====My trial has expired - what now?==== | |||
=General:= | =General:= | ||
====Does Viviti have an affiliate program?==== | |||
<div id="affiliate"> | |||
Viviti does offer an affiliate program, not yet advertised on our site. For more information, please [mailto:feedback@viviti.com contact us]. | |||
</div> | |||
=Billing:= | =Billing:= | ||
====Which payment types do you accept?==== | |||
====How can I change my billing information?==== | |||
====How can I cancel recurring billing?==== | |||
====How can I update my payment information?==== | |||
=Technical:= | =Technical:= | ||
====Which browsers are compatible with Viviti?==== | |||
====Is [''3rd party application''] compatible with Viviti?==== | |||
=Help:= | =Help:= | ||
====How do I report a bug or issue?==== | |||
If you believe you've found a bug or serious issue within your account, please contact us at [mailto:feedback@viviti.com feedback@viviti.com], tell Viviti's Support Team at our [[Support Center]] or use the [https://forums.viviti.com/forumdisplay.php?fid=4 Feedback & Bug Reports] section of the [https://forums.viviti.com/ Viviti Forum]. | |||
Revision as of 12:12, 3 June 2009
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of Viviti questions, whether they be from someone wanting more information before upgrading or creating an account, or a current member needing help performing a task within their account.
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.
If you don't see an answer to your question here, please submit it to us at feedback@viviti.com and we will reply with an answer and update this list.
Hosting:
What do you offer with a paid hosting package?
How much storage and bandwidth is available for my site?
What is the trial hosting package?
My trial has expired - what now?
I own a domain elsewhere - how do I set it up with Viviti?
General:
Does Viviti have an affiliate program?
Billing:
Which payment types do you accept?
How can I change my billing information?
How can I cancel recurring billing?
How can I update my payment information?
How much does it cost to use Viviti?
How can I view my transaction history?
Technical:
Which browsers are compatible with Viviti?
Is [3rd party application] compatible with Viviti?
Help:
How do I report a bug or issue?
How can I submit a suggestion (new service, feature, etc.)?
How can I get help?
Hosting:
What do you offer with a paid hosting package?
What is the trial hosting package?
My trial has expired - what now?
General:
Does Viviti have an affiliate program?
Viviti does offer an affiliate program, not yet advertised on our site. For more information, please contact us.
Billing:
Which payment types do you accept?
How can I change my billing information?
How can I cancel recurring billing?
How can I update my payment information?
Technical:
Which browsers are compatible with Viviti?
Is [3rd party application] compatible with Viviti?
Help:
How do I report a bug or issue?
If you believe you've found a bug or serious issue within your account, please contact us at feedback@viviti.com, tell Viviti's Support Team at our Support Center or use the Feedback & Bug Reports section of the Viviti Forum.