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	<id>https://wiki.jigsy.com/api.php?action=feedcontributions&amp;feedformat=atom&amp;user=Telliott</id>
	<title>Website Builder - User contributions [en]</title>
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	<updated>2026-04-27T21:03:00Z</updated>
	<subtitle>User contributions</subtitle>
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	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Adding_an_SSL_Certificate&amp;diff=5341</id>
		<title>Adding an SSL Certificate</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Adding_an_SSL_Certificate&amp;diff=5341"/>
		<updated>2026-02-27T19:46:02Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Pricing */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;An &#039;&#039;&#039;SSL certificate&#039;&#039;&#039; (&amp;quot;Secure Sockets Layer&amp;quot;) is an digital certificate that enables HTTPS, authenticates a website&#039;s identity to visitors, and encrypts its traffic for safety.&lt;br /&gt;
&lt;br /&gt;
__TOC__&lt;br /&gt;
&lt;br /&gt;
==What are the benefits of an SSL certificate?==&lt;br /&gt;
An SSL Certificate tells customers your website really is who it claims to be, by verifying the website and domain name. Your site will appear as &amp;quot;Secure&amp;quot; with a padlock in the URL bar, along with enabling https which ensures that communication to and from your site is more secure. Whether your site accepts credit card payments, collects customer data via email forms, or just operates as a homepage to your home business, taking steps to show your customers that your site is legitimate and safe is vital to the success of your business.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: A website requires your own domain to secure, *.jigsy subdomains cannot be secured with an SSL certificate.&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
==== Update: SSL Certificate Validity (Effective February 24, 2026) ====&lt;br /&gt;
As of February 24, 2026, newly purchased paid SSL certificates are issued with an initial validity period of 199 days, in accordance with current browser and certificate authority requirements that reduce maximum certificate lifetimes to enhance security.&lt;br /&gt;
&lt;br /&gt;
We continue to sell SSL certificates on an annual basis. Prior to the 199-day expiry, we will automatically re-issue and install a replacement certificate to cover the remainder of the one-year term.&lt;br /&gt;
&lt;br /&gt;
For additional details, please see our SSL provider’s announcement:&lt;br /&gt;
[https://support.opensrs.com/support/solutions/articles/201000125643-2026-ssl-tls-certificate-validity-lifecycle-changes 2026 SSL/TLS Certificate Validity Lifecycle Changes]&lt;br /&gt;
&lt;br /&gt;
==Pricing==&lt;br /&gt;
SSL Certificates are $52.00 for 1 year. All prices are in USD.&lt;br /&gt;
&lt;br /&gt;
==Purchasing an SSL certificate==&lt;br /&gt;
To get started, click the &#039;&#039;&#039;&amp;quot;Purchase SSL Certificate&amp;quot;&#039;&#039;&#039; link on your Dashboard, then select the website/domain you wish to secure. &lt;br /&gt;
&lt;br /&gt;
As part of the verification process, you will be asked to add &#039;&#039;&#039;Contact Details&#039;&#039;&#039; for the certificate on the next screen. These should accurately match your [[Registering_a_Domain_Name#Managing_your_Domain|domain&#039;s registered contact details]]. If you are using an external domain, you can retrieve these Registrant details from your domain registrar&#039;s site. &lt;br /&gt;
&lt;br /&gt;
Once done, click &#039;&#039;&#039;&amp;quot;Purchase&amp;quot;&#039;&#039;&#039; and continue through the payment process.&lt;br /&gt;
&lt;br /&gt;
The certificate will be verified and generated automatically. Once the certificate is verified and complete, it will automatically install and secure your website with no action required.&lt;br /&gt;
&lt;br /&gt;
Its status may be checked in the SSL Certificates section of your Dashboard.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Adding_an_SSL_Certificate&amp;diff=5340</id>
		<title>Adding an SSL Certificate</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Adding_an_SSL_Certificate&amp;diff=5340"/>
		<updated>2026-02-27T19:40:24Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Update: SSL Certificate Validity (Effective February 24, 2026) */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;An &#039;&#039;&#039;SSL certificate&#039;&#039;&#039; (&amp;quot;Secure Sockets Layer&amp;quot;) is an digital certificate that enables HTTPS, authenticates a website&#039;s identity to visitors, and encrypts its traffic for safety.&lt;br /&gt;
&lt;br /&gt;
__TOC__&lt;br /&gt;
&lt;br /&gt;
==What are the benefits of an SSL certificate?==&lt;br /&gt;
An SSL Certificate tells customers your website really is who it claims to be, by verifying the website and domain name. Your site will appear as &amp;quot;Secure&amp;quot; with a padlock in the URL bar, along with enabling https which ensures that communication to and from your site is more secure. Whether your site accepts credit card payments, collects customer data via email forms, or just operates as a homepage to your home business, taking steps to show your customers that your site is legitimate and safe is vital to the success of your business.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: A website requires your own domain to secure, *.jigsy subdomains cannot be secured with an SSL certificate.&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
==== Update: SSL Certificate Validity (Effective February 24, 2026) ====&lt;br /&gt;
As of February 24, 2026, newly purchased paid SSL certificates are issued with an initial validity period of 199 days, in accordance with current browser and certificate authority requirements that reduce maximum certificate lifetimes to enhance security.&lt;br /&gt;
&lt;br /&gt;
We continue to sell SSL certificates on an annual basis. Prior to the 199-day expiry, we will automatically re-issue and install a replacement certificate to cover the remainder of the one-year term.&lt;br /&gt;
&lt;br /&gt;
For additional details, please see our SSL provider’s announcement:&lt;br /&gt;
[https://support.opensrs.com/support/solutions/articles/201000125643-2026-ssl-tls-certificate-validity-lifecycle-changes 2026 SSL/TLS Certificate Validity Lifecycle Changes]&lt;br /&gt;
&lt;br /&gt;
==Pricing==&lt;br /&gt;
SSL Certificates are $52.00 for 199 days. All prices are in USD.&lt;br /&gt;
&lt;br /&gt;
==Purchasing an SSL certificate==&lt;br /&gt;
To get started, click the &#039;&#039;&#039;&amp;quot;Purchase SSL Certificate&amp;quot;&#039;&#039;&#039; link on your Dashboard, then select the website/domain you wish to secure. &lt;br /&gt;
&lt;br /&gt;
As part of the verification process, you will be asked to add &#039;&#039;&#039;Contact Details&#039;&#039;&#039; for the certificate on the next screen. These should accurately match your [[Registering_a_Domain_Name#Managing_your_Domain|domain&#039;s registered contact details]]. If you are using an external domain, you can retrieve these Registrant details from your domain registrar&#039;s site. &lt;br /&gt;
&lt;br /&gt;
Once done, click &#039;&#039;&#039;&amp;quot;Purchase&amp;quot;&#039;&#039;&#039; and continue through the payment process.&lt;br /&gt;
&lt;br /&gt;
The certificate will be verified and generated automatically. Once the certificate is verified and complete, it will automatically install and secure your website with no action required.&lt;br /&gt;
&lt;br /&gt;
Its status may be checked in the SSL Certificates section of your Dashboard.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Adding_an_SSL_Certificate&amp;diff=5339</id>
		<title>Adding an SSL Certificate</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Adding_an_SSL_Certificate&amp;diff=5339"/>
		<updated>2026-02-27T19:37:58Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Update: SSL Certificate Validity (Effective February 24, 2026) */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;An &#039;&#039;&#039;SSL certificate&#039;&#039;&#039; (&amp;quot;Secure Sockets Layer&amp;quot;) is an digital certificate that enables HTTPS, authenticates a website&#039;s identity to visitors, and encrypts its traffic for safety.&lt;br /&gt;
&lt;br /&gt;
__TOC__&lt;br /&gt;
&lt;br /&gt;
==What are the benefits of an SSL certificate?==&lt;br /&gt;
An SSL Certificate tells customers your website really is who it claims to be, by verifying the website and domain name. Your site will appear as &amp;quot;Secure&amp;quot; with a padlock in the URL bar, along with enabling https which ensures that communication to and from your site is more secure. Whether your site accepts credit card payments, collects customer data via email forms, or just operates as a homepage to your home business, taking steps to show your customers that your site is legitimate and safe is vital to the success of your business.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: A website requires your own domain to secure, *.jigsy subdomains cannot be secured with an SSL certificate.&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
==== Update: SSL Certificate Validity (Effective February 24, 2026) ====&lt;br /&gt;
As of February 24, 2026, newly purchased paid SSL certificates are issued with an initial validity period of 199 days, in accordance with current browser and certificate authority requirements that reduce maximum certificate lifetimes to enhance security.&lt;br /&gt;
&lt;br /&gt;
We continue to sell SSL certificates on an annual basis. Prior to the 199-day expiry, we will automatically re-issue and install a replacement certificate to cover the remainder of the one-year term.&lt;br /&gt;
&lt;br /&gt;
==Pricing==&lt;br /&gt;
SSL Certificates are $52.00 for 199 days. All prices are in USD.&lt;br /&gt;
&lt;br /&gt;
==Purchasing an SSL certificate==&lt;br /&gt;
To get started, click the &#039;&#039;&#039;&amp;quot;Purchase SSL Certificate&amp;quot;&#039;&#039;&#039; link on your Dashboard, then select the website/domain you wish to secure. &lt;br /&gt;
&lt;br /&gt;
As part of the verification process, you will be asked to add &#039;&#039;&#039;Contact Details&#039;&#039;&#039; for the certificate on the next screen. These should accurately match your [[Registering_a_Domain_Name#Managing_your_Domain|domain&#039;s registered contact details]]. If you are using an external domain, you can retrieve these Registrant details from your domain registrar&#039;s site. &lt;br /&gt;
&lt;br /&gt;
Once done, click &#039;&#039;&#039;&amp;quot;Purchase&amp;quot;&#039;&#039;&#039; and continue through the payment process.&lt;br /&gt;
&lt;br /&gt;
The certificate will be verified and generated automatically. Once the certificate is verified and complete, it will automatically install and secure your website with no action required.&lt;br /&gt;
&lt;br /&gt;
Its status may be checked in the SSL Certificates section of your Dashboard.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Adding_an_SSL_Certificate&amp;diff=5338</id>
		<title>Adding an SSL Certificate</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Adding_an_SSL_Certificate&amp;diff=5338"/>
		<updated>2026-02-27T19:17:15Z</updated>

		<summary type="html">&lt;p&gt;Telliott: Pricing and tem validity update.&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;An &#039;&#039;&#039;SSL certificate&#039;&#039;&#039; (&amp;quot;Secure Sockets Layer&amp;quot;) is an digital certificate that enables HTTPS, authenticates a website&#039;s identity to visitors, and encrypts its traffic for safety.&lt;br /&gt;
&lt;br /&gt;
__TOC__&lt;br /&gt;
&lt;br /&gt;
==What are the benefits of an SSL certificate?==&lt;br /&gt;
An SSL Certificate tells customers your website really is who it claims to be, by verifying the website and domain name. Your site will appear as &amp;quot;Secure&amp;quot; with a padlock in the URL bar, along with enabling https which ensures that communication to and from your site is more secure. Whether your site accepts credit card payments, collects customer data via email forms, or just operates as a homepage to your home business, taking steps to show your customers that your site is legitimate and safe is vital to the success of your business.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: A website requires your own domain to secure, *.jigsy subdomains cannot be secured with an SSL certificate.&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
==== Update: SSL Certificate Validity (Effective February 24, 2026) ====&lt;br /&gt;
As of February 24, 2026, newly purchased paid SSL certificates are issued with a 199-day validity period in accordance with current browser and certificate authority policy changes that shorten certificate lifetimes to improve security.&lt;br /&gt;
&lt;br /&gt;
==Pricing==&lt;br /&gt;
SSL Certificates are $52.00 for 199 days. All prices are in USD.&lt;br /&gt;
&lt;br /&gt;
==Purchasing an SSL certificate==&lt;br /&gt;
To get started, click the &#039;&#039;&#039;&amp;quot;Purchase SSL Certificate&amp;quot;&#039;&#039;&#039; link on your Dashboard, then select the website/domain you wish to secure. &lt;br /&gt;
&lt;br /&gt;
As part of the verification process, you will be asked to add &#039;&#039;&#039;Contact Details&#039;&#039;&#039; for the certificate on the next screen. These should accurately match your [[Registering_a_Domain_Name#Managing_your_Domain|domain&#039;s registered contact details]]. If you are using an external domain, you can retrieve these Registrant details from your domain registrar&#039;s site. &lt;br /&gt;
&lt;br /&gt;
Once done, click &#039;&#039;&#039;&amp;quot;Purchase&amp;quot;&#039;&#039;&#039; and continue through the payment process.&lt;br /&gt;
&lt;br /&gt;
The certificate will be verified and generated automatically. Once the certificate is verified and complete, it will automatically install and secure your website with no action required.&lt;br /&gt;
&lt;br /&gt;
Its status may be checked in the SSL Certificates section of your Dashboard.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Help/blog/comment/manage/approved&amp;diff=5337</id>
		<title>Help/blog/comment/manage/approved</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Help/blog/comment/manage/approved&amp;diff=5337"/>
		<updated>2026-01-21T22:43:58Z</updated>

		<summary type="html">&lt;p&gt;Telliott: Redirected page to Managing Comments&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;#REDIRECT [[Managing Comments]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Adding_to_a_Page&amp;diff=5336</id>
		<title>Adding to a Page</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Adding_to_a_Page&amp;diff=5336"/>
		<updated>2025-12-15T23:49:41Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Changing Locations */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;[[Components]] are used to display information on your website. Try clicking on one to add it to your site!&lt;br /&gt;
&lt;br /&gt;
==Where to Find==&lt;br /&gt;
&lt;br /&gt;
Components can be added using the [[Image:Addcontentbutton.PNG]] button on the [[Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Adding to Website==&lt;br /&gt;
&lt;br /&gt;
Clicking the header in the &amp;quot;Categories&amp;quot; area, under the &amp;quot;Components&amp;quot; tab, will allow you to see the components available within that category.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;center&amp;gt;&lt;br /&gt;
[[Image:Addcomponent.PNG]]&lt;br /&gt;
&amp;lt;/center&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Adding a component is as simple as dragging it to the left and dropping it on any of the available [[Content Locations]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Image:Dragcomponent.PNG]]&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div class=&#039;note&#039;&amp;gt;&lt;br /&gt;
&#039;&#039;&#039;Note:&#039;&#039;&#039;&amp;lt;br /&amp;gt;&lt;br /&gt;
Pressing the &amp;quot;escape&amp;quot; key on your keyboard or dragging out of the boundary of the builder at this stage will cancel this and not apply the Component.&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
==Changing Locations==&lt;br /&gt;
&lt;br /&gt;
Make a mistake in placing your component, just feel like rearranging them, or want to add a component to all of your pages? It&#039;s easy - just drag the component to any of the yellow strips on the page with the label &amp;quot;Place Here&amp;quot;. &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Start by hovering your cursor over the component:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Image:Dragcomponent2.PNG]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Then look for the content locations you can add the component to - these are labeled and show you all available locations on your page.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Image:Dragcomponent3.PNG]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==Editing==&lt;br /&gt;
&lt;br /&gt;
[[Editing a Component]] can be done easily via the [[Component Toolbar]]. To access this, simply move your cursor over the Component you wish to edit, and choose the desired option.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Category:Toolbar]]&lt;br /&gt;
[[Category:Components]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5335</id>
		<title>FormComponent</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5335"/>
		<updated>2024-11-21T21:08:22Z</updated>

		<summary type="html">&lt;p&gt;Telliott: updates photos&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
Display a simple form on your site that emails you submissions.&lt;br /&gt;
&lt;br /&gt;
==Where to Find==&lt;br /&gt;
&lt;br /&gt;
This Component can be found in the [[Adding to a Page | &amp;quot;Add Content to Page&amp;quot;]] section of the [[Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Adding to Website==&lt;br /&gt;
&lt;br /&gt;
After selecting this Component, you will be able to choose exactly where you want to add it!&lt;br /&gt;
&lt;br /&gt;
You will see all available [[content locations]] it can be added to - on the current page only (content locations in Gold), on every page (content locations in Red), or on every page under the current page directory (content locations in Blue. For example - if you are editing a page called &amp;quot;About&amp;quot;, the blue content locations would allow you to add this component to all pages under the /about/ directory).&lt;br /&gt;
&lt;br /&gt;
==Options==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Image:Formcomp.PNG]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can drag any of the following items from the left column into the &amp;quot;Drag&amp;quot; areas of the Form fields:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Single Line Input&#039;&#039;&#039; - A box for a simple single line of text to be entered. Great for names and e-mail addresses.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Input&#039;&#039;&#039; - A box for multiple lines of text to be entered. This is better for paragraphs and addresses.&lt;br /&gt;
* &#039;&#039;&#039;Radio Select&#039;&#039;&#039; - A tool for allowing the form user to choose between selections or options, such as &amp;quot;yes&amp;quot; and &amp;quot;no&amp;quot;. An choice can be made and changed, but not removed completely.&lt;br /&gt;
* &#039;&#039;&#039;Check Box&#039;&#039;&#039; - A simple check box for tasks such as asking the user whether they would like to sign up for your mailing list. Can be selected or deselected.&lt;br /&gt;
* &#039;&#039;&#039;Dropdown Select&#039;&#039;&#039; - A tool for allowing the user to make a choice between items in a drop down box. Great when allowing the user to choose their country of residence, for example.&lt;br /&gt;
* &#039;&#039;&#039;Title Text&#039;&#039;&#039; - A simple line of text. Great for adding a title to break up your form.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Text&#039;&#039;&#039; - A block of text. Great for adding a block of text to your form for adding instructions or directions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Submit&#039;&#039;&#039; button is required and cannot be removed, however you can change the text that displays on the button, or choose an image instead.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: Clicking the edit icon beside a field will allow you to make the field mandatory!&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Further configuration can be done before the Component is added.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:CFFIlter Image.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can optionally set a &#039;&#039;&#039;Title&#039;&#039;&#039; to be displayed above the form content on your page.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
When visitors fill out your form, their information will be sent to the &#039;&#039;&#039;E-mail&#039;&#039;&#039; address specified here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Subject&#039;&#039;&#039; line of the submission e-mail you receive can be set here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Confirmation Message&#039;&#039;&#039; is the message users will see upon completing and submitting their information.&lt;br /&gt;
&lt;br /&gt;
===== &#039;&#039;&#039;Reply To Sender Address&#039;&#039;&#039; =====&lt;br /&gt;
When someone submits an entry on your contact form, you will receive an email with this information. &lt;br /&gt;
&lt;br /&gt;
We&#039;ve recently made an adjustment to our contact forms to enhance their reliability.  In order to do so we have disabled the customer&#039;s email address from the reply section to ensure you receive their message. We did this because many popular email providers (such as Gmail or Hotmail) are increasing their spam filter requirements, and having a different address in the reply section can cause it to be incorrectly marked as spam. In order to reply, please send emails to the customer&#039;s address that is specified in body of the email. Do not click the reply button as this will simply reply to Bravenet’s email address.&lt;br /&gt;
&lt;br /&gt;
If you wish to enable having the customer’s email address in the Reply section, simply click the “Enable” radio button in the contact form settings. Please be aware this may cause email deliverability issues.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;Spam Filter Level&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
In the contact form settings, you can adjust the spam filter to control the level of automatic filtering applied to incoming submissions. Choose &#039;&#039;&#039;High&#039;&#039;&#039; to block most spam messages, &#039;&#039;&#039;Medium&#039;&#039;&#039; for balanced filtering, or &#039;&#039;&#039;No automatic filtering&#039;&#039;&#039; to allow all messages to pass through our internal spam filter without any screening. Adjusting this setting can help tailor your contact form to your preferences and reduce unwanted messages. &lt;br /&gt;
&lt;br /&gt;
Note: This spam filter setting is independent of the Google Captcha setting above and acts as a second layer of defence.&lt;br /&gt;
&lt;br /&gt;
==Editing==&lt;br /&gt;
&lt;br /&gt;
Need to make a change? You can access the settings for this Component again by clicking on the &amp;quot;Settings&amp;quot; button on the [[Component Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Example Sites==&lt;br /&gt;
&lt;br /&gt;
An example of this Component can be viewed on the [http://builderexample.com/web-tools Web Tools] page of http://builderexample.com&lt;br /&gt;
&lt;br /&gt;
[[Category:Components]]&lt;br /&gt;
[[Category:Web Tools Components]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=File:CFFIlter_Image.png&amp;diff=5334</id>
		<title>File:CFFIlter Image.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=File:CFFIlter_Image.png&amp;diff=5334"/>
		<updated>2024-11-21T21:07:51Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;cf settings&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5333</id>
		<title>FormComponent</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5333"/>
		<updated>2024-11-21T19:23:14Z</updated>

		<summary type="html">&lt;p&gt;Telliott: spam filter level text&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
Display a simple form on your site that emails you submissions.&lt;br /&gt;
&lt;br /&gt;
==Where to Find==&lt;br /&gt;
&lt;br /&gt;
This Component can be found in the [[Adding to a Page | &amp;quot;Add Content to Page&amp;quot;]] section of the [[Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Adding to Website==&lt;br /&gt;
&lt;br /&gt;
After selecting this Component, you will be able to choose exactly where you want to add it!&lt;br /&gt;
&lt;br /&gt;
You will see all available [[content locations]] it can be added to - on the current page only (content locations in Gold), on every page (content locations in Red), or on every page under the current page directory (content locations in Blue. For example - if you are editing a page called &amp;quot;About&amp;quot;, the blue content locations would allow you to add this component to all pages under the /about/ directory).&lt;br /&gt;
&lt;br /&gt;
==Options==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Image:Formcomp.PNG]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can drag any of the following items from the left column into the &amp;quot;Drag&amp;quot; areas of the Form fields:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Single Line Input&#039;&#039;&#039; - A box for a simple single line of text to be entered. Great for names and e-mail addresses.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Input&#039;&#039;&#039; - A box for multiple lines of text to be entered. This is better for paragraphs and addresses.&lt;br /&gt;
* &#039;&#039;&#039;Radio Select&#039;&#039;&#039; - A tool for allowing the form user to choose between selections or options, such as &amp;quot;yes&amp;quot; and &amp;quot;no&amp;quot;. An choice can be made and changed, but not removed completely.&lt;br /&gt;
* &#039;&#039;&#039;Check Box&#039;&#039;&#039; - A simple check box for tasks such as asking the user whether they would like to sign up for your mailing list. Can be selected or deselected.&lt;br /&gt;
* &#039;&#039;&#039;Dropdown Select&#039;&#039;&#039; - A tool for allowing the user to make a choice between items in a drop down box. Great when allowing the user to choose their country of residence, for example.&lt;br /&gt;
* &#039;&#039;&#039;Title Text&#039;&#039;&#039; - A simple line of text. Great for adding a title to break up your form.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Text&#039;&#039;&#039; - A block of text. Great for adding a block of text to your form for adding instructions or directions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Submit&#039;&#039;&#039; button is required and cannot be removed, however you can change the text that displays on the button, or choose an image instead.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: Clicking the edit icon beside a field will allow you to make the field mandatory!&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Further configuration can be done before the Component is added.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:FormSettings2024.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can optionally set a &#039;&#039;&#039;Title&#039;&#039;&#039; to be displayed above the form content on your page.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
When visitors fill out your form, their information will be sent to the &#039;&#039;&#039;E-mail&#039;&#039;&#039; address specified here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Subject&#039;&#039;&#039; line of the submission e-mail you receive can be set here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Confirmation Message&#039;&#039;&#039; is the message users will see upon completing and submitting their information.&lt;br /&gt;
&lt;br /&gt;
===== &#039;&#039;&#039;Reply To Sender Address&#039;&#039;&#039; =====&lt;br /&gt;
When someone submits an entry on your contact form, you will receive an email with this information. &lt;br /&gt;
&lt;br /&gt;
We&#039;ve recently made an adjustment to our contact forms to enhance their reliability.  In order to do so we have disabled the customer&#039;s email address from the reply section to ensure you receive their message. We did this because many popular email providers (such as Gmail or Hotmail) are increasing their spam filter requirements, and having a different address in the reply section can cause it to be incorrectly marked as spam. In order to reply, please send emails to the customer&#039;s address that is specified in body of the email. Do not click the reply button as this will simply reply to Bravenet’s email address.&lt;br /&gt;
&lt;br /&gt;
If you wish to enable having the customer’s email address in the Reply section, simply click the “Enable” radio button in the contact form settings. Please be aware this may cause email deliverability issues.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;Spam Filter Level&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
In the contact form settings, you can adjust the spam filter to control the level of automatic filtering applied to incoming submissions. Choose &#039;&#039;&#039;High&#039;&#039;&#039; to block most spam messages, &#039;&#039;&#039;Medium&#039;&#039;&#039; for balanced filtering, or &#039;&#039;&#039;No automatic filtering&#039;&#039;&#039; to allow all messages to pass through our internal spam filter without any screening. Adjusting this setting can help tailor your contact form to your preferences and reduce unwanted messages. &lt;br /&gt;
&lt;br /&gt;
Note: This spam filter setting is independent of the Google Captcha setting above and acts as a second layer of defence.&lt;br /&gt;
&lt;br /&gt;
==Editing==&lt;br /&gt;
&lt;br /&gt;
Need to make a change? You can access the settings for this Component again by clicking on the &amp;quot;Settings&amp;quot; button on the [[Component Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Example Sites==&lt;br /&gt;
&lt;br /&gt;
An example of this Component can be viewed on the [http://builderexample.com/web-tools Web Tools] page of http://builderexample.com&lt;br /&gt;
&lt;br /&gt;
[[Category:Components]]&lt;br /&gt;
[[Category:Web Tools Components]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Connecting_To_Flickr&amp;diff=5332</id>
		<title>Connecting To Flickr</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Connecting_To_Flickr&amp;diff=5332"/>
		<updated>2024-10-10T18:55:36Z</updated>

		<summary type="html">&lt;p&gt;Telliott: New article on Flickr search visibility&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Once you have added Flickr to your page, navigate to the component &#039;Settings&#039; then enter your username in the Username field to connect.&lt;br /&gt;
&lt;br /&gt;
=== Ensure your Flickr Profile is Visible ===&lt;br /&gt;
If your username is not found when entering it into the Username field, your Flickr profile may not be visible. Your profile must be visible in search in order to connect it to your website. You can enable visibility by logging into your Flickr account and ensuring the &amp;quot;Hide your profile from public searches&amp;quot; setting is disabled from your privacy settings.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can also control the public visibility of your Flickr photos. Please see Flickr&#039;s support article for instructions on how to manage this.&lt;br /&gt;
&lt;br /&gt;
https://www.flickrhelp.com/hc/en-us/articles/4404078152468-Hide-or-unhide-photos-from-public-searches&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Please see Flickr&#039;s article on managing your Privacy Settings for further assistance with this.&lt;br /&gt;
&lt;br /&gt;
https://www.flickrhelp.com/hc/en-us/articles/4404078163732-Change-your-Privacy-Settings&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Deleting_a_Website&amp;diff=5331</id>
		<title>Deleting a Website</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Deleting_a_Website&amp;diff=5331"/>
		<updated>2024-09-03T23:20:51Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Step 3: Website Deletion Process */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Deleting a website can be done easily from your Jigsy account dashboard. &lt;br /&gt;
&lt;br /&gt;
=== Step 1: Access the Website Management Toolbar ===&lt;br /&gt;
&lt;br /&gt;
* Log in to your Jigsy account.&lt;br /&gt;
* In the &#039;&#039;&#039;Websites&#039;&#039;&#039; section, locate the website you wish to delete.&lt;br /&gt;
* Click the three vertical dots next to the website name to open the website management toolbar.&lt;br /&gt;
&lt;br /&gt;
=== Step 2: Delete Your Website ===&lt;br /&gt;
&lt;br /&gt;
* In the website management toolbar, click on the &#039;&#039;&#039;Delete&#039;&#039;&#039; option.&lt;br /&gt;
&lt;br /&gt;
=== Step 3: Website Deletion Process ===&lt;br /&gt;
&lt;br /&gt;
* Once you click delete, your website will be flagged for deletion.&lt;br /&gt;
* The website will remain flagged for 48 hours, allowing you time to recover it if necessary.&lt;br /&gt;
* After 48 hours, the website will be permanently deleted from our system.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you encounter any issues or have questions, feel free to reach out to our support team for assistance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;&#039;&#039;Related links:&#039;&#039;&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
* [[Viewing your Account Overview | How can I see my account overview?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Choosing a Website Address | How can I choose my website address?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Changing your Website Address | How can I change my website address?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Your Website Address | What is my website address?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Deleting an Account | How can I delete an account?]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Deleting_an_Account&amp;diff=5330</id>
		<title>Deleting an Account</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Deleting_an_Account&amp;diff=5330"/>
		<updated>2024-09-03T23:20:28Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Option 2: Manually Delete Your Account */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;If you’ve decided to delete your Jigsy account, we’re here to assist. Below are the steps you can take to delete your account by either contacting our support team or manually through your account settings.&lt;br /&gt;
&lt;br /&gt;
=== Option 1: Contact Our Support Team (Recommended) ===&lt;br /&gt;
The easiest and most efficient way to delete your Jigsy account is by contacting our support team. Once we receive your request, we’ll initiate the deletion process on your behalf.&lt;br /&gt;
&lt;br /&gt;
=== Option 2: Manually Delete Your Account ===&lt;br /&gt;
If you prefer to delete your account on your own, you can do so with the steps below. Please be aware this process will take 2 days to complete.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;Step 1: Delete All Websites Associated with Your Account&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
* Log in to your Jigsy account.&lt;br /&gt;
* Navigate to the &#039;&#039;&#039;Websites&#039;&#039;&#039; section.&lt;br /&gt;
* [[Deleting a Website|Delete each website]] associated with your account. Please note it takes 48 hours for the websites to be fully deleted from our system.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;Step 2: Delete Your Account&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
* After 48 hours, the websites have been deleted and a link to delete your account will appear in your account settings.&lt;br /&gt;
* Click on the delete link to start the account deletion process.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
After the account deletion is initiated, all your data will be permanently erased.&lt;br /&gt;
&lt;br /&gt;
If you have any questions or need assistance, don’t hesitate to contact our support team. We’re here to help! &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;&#039;&#039;Related links:&#039;&#039;&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
* [[Creating an Account | How can I create an account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Logging into your Jigsy Account | How can I login to my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Viewing your Account Overview | How can I see my account overview?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Deleting a Website | How can I delete a website?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Deleting_a_Website&amp;diff=5329</id>
		<title>Deleting a Website</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Deleting_a_Website&amp;diff=5329"/>
		<updated>2024-09-03T23:02:58Z</updated>

		<summary type="html">&lt;p&gt;Telliott: updated deletion process&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Deleting a website can be done easily from your Jigsy account dashboard. &lt;br /&gt;
&lt;br /&gt;
=== Step 1: Access the Website Management Toolbar ===&lt;br /&gt;
&lt;br /&gt;
* Log in to your Jigsy account.&lt;br /&gt;
* In the &#039;&#039;&#039;Websites&#039;&#039;&#039; section, locate the website you wish to delete.&lt;br /&gt;
* Click the three vertical dots next to the website name to open the website management toolbar.&lt;br /&gt;
&lt;br /&gt;
=== Step 2: Delete Your Website ===&lt;br /&gt;
&lt;br /&gt;
* In the website management toolbar, click on the &#039;&#039;&#039;Delete&#039;&#039;&#039; option.&lt;br /&gt;
&lt;br /&gt;
=== Step 3: Website Deletion Process ===&lt;br /&gt;
&lt;br /&gt;
* Once you click delete, your website will be flagged for deletion.&lt;br /&gt;
* The website will remain flagged for 24 hours, allowing you time to recover it if necessary.&lt;br /&gt;
* After 24 hours, the website will be permanently deleted from our system.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you encounter any issues or have questions, feel free to reach out to our support team for assistance.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;&#039;&#039;Related links:&#039;&#039;&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
* [[Viewing your Account Overview | How can I see my account overview?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Choosing a Website Address | How can I choose my website address?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Changing your Website Address | How can I change my website address?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Your Website Address | What is my website address?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Deleting an Account | How can I delete an account?]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Deleting_an_Account&amp;diff=5328</id>
		<title>Deleting an Account</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Deleting_an_Account&amp;diff=5328"/>
		<updated>2024-09-03T22:57:54Z</updated>

		<summary type="html">&lt;p&gt;Telliott: updated process to mention flag deletion time&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;If you’ve decided to delete your Jigsy account, we’re here to assist. Below are the steps you can take to delete your account by either contacting our support team or manually through your account settings.&lt;br /&gt;
&lt;br /&gt;
=== Option 1: Contact Our Support Team (Recommended) ===&lt;br /&gt;
The easiest and most efficient way to delete your Jigsy account is by contacting our support team. Once we receive your request, we’ll initiate the deletion process on your behalf.&lt;br /&gt;
&lt;br /&gt;
=== Option 2: Manually Delete Your Account ===&lt;br /&gt;
If you prefer to delete your account on your own, you can do so by following these steps:&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;Step 1: Delete All Websites Associated with Your Account&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
* Log in to your Jigsy account.&lt;br /&gt;
* Navigate to the &#039;&#039;&#039;Websites&#039;&#039;&#039; section.&lt;br /&gt;
* [[Deleting a Website|Delete each website]] associated with your account. Please note it takes 24 hours for the websites to be fully deleted from our system.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;Step 2: Delete Your Account&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
* After 24 hours, the websites have been deleted and a link to delete your account will appear in your account settings.&lt;br /&gt;
* Click on the delete link to start the account deletion process.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
After the account deletion is initiated, all your data will be permanently erased.&lt;br /&gt;
&lt;br /&gt;
If you have any questions or need assistance, don’t hesitate to contact our support team. We’re here to help! &lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;&#039;&#039;Related links:&#039;&#039;&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
* [[Creating an Account | How can I create an account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Logging into your Jigsy Account | How can I login to my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Viewing your Account Overview | How can I see my account overview?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Deleting a Website | How can I delete a website?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5327</id>
		<title>FormComponent</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5327"/>
		<updated>2024-04-09T21:06:36Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Reply To Sender Address */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
Display a simple form on your site that emails you submissions.&lt;br /&gt;
&lt;br /&gt;
==Where to Find==&lt;br /&gt;
&lt;br /&gt;
This Component can be found in the [[Adding to a Page | &amp;quot;Add Content to Page&amp;quot;]] section of the [[Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Adding to Website==&lt;br /&gt;
&lt;br /&gt;
After selecting this Component, you will be able to choose exactly where you want to add it!&lt;br /&gt;
&lt;br /&gt;
You will see all available [[content locations]] it can be added to - on the current page only (content locations in Gold), on every page (content locations in Red), or on every page under the current page directory (content locations in Blue. For example - if you are editing a page called &amp;quot;About&amp;quot;, the blue content locations would allow you to add this component to all pages under the /about/ directory).&lt;br /&gt;
&lt;br /&gt;
==Options==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Image:Formcomp.PNG]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can drag any of the following items from the left column into the &amp;quot;Drag&amp;quot; areas of the Form fields:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Single Line Input&#039;&#039;&#039; - A box for a simple single line of text to be entered. Great for names and e-mail addresses.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Input&#039;&#039;&#039; - A box for multiple lines of text to be entered. This is better for paragraphs and addresses.&lt;br /&gt;
* &#039;&#039;&#039;Radio Select&#039;&#039;&#039; - A tool for allowing the form user to choose between selections or options, such as &amp;quot;yes&amp;quot; and &amp;quot;no&amp;quot;. An choice can be made and changed, but not removed completely.&lt;br /&gt;
* &#039;&#039;&#039;Check Box&#039;&#039;&#039; - A simple check box for tasks such as asking the user whether they would like to sign up for your mailing list. Can be selected or deselected.&lt;br /&gt;
* &#039;&#039;&#039;Dropdown Select&#039;&#039;&#039; - A tool for allowing the user to make a choice between items in a drop down box. Great when allowing the user to choose their country of residence, for example.&lt;br /&gt;
* &#039;&#039;&#039;Title Text&#039;&#039;&#039; - A simple line of text. Great for adding a title to break up your form.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Text&#039;&#039;&#039; - A block of text. Great for adding a block of text to your form for adding instructions or directions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Submit&#039;&#039;&#039; button is required and cannot be removed, however you can change the text that displays on the button, or choose an image instead.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: Clicking the edit icon beside a field will allow you to make the field mandatory!&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Further configuration can be done before the Component is added.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:FormSettings2024.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can optionally set a &#039;&#039;&#039;Title&#039;&#039;&#039; to be displayed above the form content on your page.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
When visitors fill out your form, their information will be sent to the &#039;&#039;&#039;E-mail&#039;&#039;&#039; address specified here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Subject&#039;&#039;&#039; line of the submission e-mail you receive can be set here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Confirmation Message&#039;&#039;&#039; is the message users will see upon completing and submitting their information.&lt;br /&gt;
&lt;br /&gt;
===== &#039;&#039;&#039;Reply To Sender Address&#039;&#039;&#039; =====&lt;br /&gt;
When someone submits an entry on your contact form, you will receive an email with this information. &lt;br /&gt;
&lt;br /&gt;
We&#039;ve recently made an adjustment to our contact forms to enhance their reliability.  In order to do so we have disabled the customer&#039;s email address from the reply section to ensure you receive their message. We did this because many popular email providers (such as Gmail or Hotmail) are increasing their spam filter requirements, and having a different address in the reply section can cause it to be incorrectly marked as spam. In order to reply, please send emails to the customer&#039;s address that is specified in body of the email. Do not click the reply button as this will simply reply to Bravenet’s email address.&lt;br /&gt;
&lt;br /&gt;
If you wish to enable having the customer’s email address in the Reply section, simply click the “Enable” radio button in the contact form settings. Please be aware this may cause email deliverability issues.&lt;br /&gt;
&lt;br /&gt;
==Editing==&lt;br /&gt;
&lt;br /&gt;
Need to make a change? You can access the settings for this Component again by clicking on the &amp;quot;Settings&amp;quot; button on the [[Component Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Example Sites==&lt;br /&gt;
&lt;br /&gt;
An example of this Component can be viewed on the [http://builderexample.com/web-tools Web Tools] page of http://builderexample.com&lt;br /&gt;
&lt;br /&gt;
[[Category:Components]]&lt;br /&gt;
[[Category:Web Tools Components]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5326</id>
		<title>FormComponent</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5326"/>
		<updated>2024-04-09T21:06:22Z</updated>

		<summary type="html">&lt;p&gt;Telliott: information on reply to setting&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
Display a simple form on your site that emails you submissions.&lt;br /&gt;
&lt;br /&gt;
==Where to Find==&lt;br /&gt;
&lt;br /&gt;
This Component can be found in the [[Adding to a Page | &amp;quot;Add Content to Page&amp;quot;]] section of the [[Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Adding to Website==&lt;br /&gt;
&lt;br /&gt;
After selecting this Component, you will be able to choose exactly where you want to add it!&lt;br /&gt;
&lt;br /&gt;
You will see all available [[content locations]] it can be added to - on the current page only (content locations in Gold), on every page (content locations in Red), or on every page under the current page directory (content locations in Blue. For example - if you are editing a page called &amp;quot;About&amp;quot;, the blue content locations would allow you to add this component to all pages under the /about/ directory).&lt;br /&gt;
&lt;br /&gt;
==Options==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Image:Formcomp.PNG]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can drag any of the following items from the left column into the &amp;quot;Drag&amp;quot; areas of the Form fields:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Single Line Input&#039;&#039;&#039; - A box for a simple single line of text to be entered. Great for names and e-mail addresses.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Input&#039;&#039;&#039; - A box for multiple lines of text to be entered. This is better for paragraphs and addresses.&lt;br /&gt;
* &#039;&#039;&#039;Radio Select&#039;&#039;&#039; - A tool for allowing the form user to choose between selections or options, such as &amp;quot;yes&amp;quot; and &amp;quot;no&amp;quot;. An choice can be made and changed, but not removed completely.&lt;br /&gt;
* &#039;&#039;&#039;Check Box&#039;&#039;&#039; - A simple check box for tasks such as asking the user whether they would like to sign up for your mailing list. Can be selected or deselected.&lt;br /&gt;
* &#039;&#039;&#039;Dropdown Select&#039;&#039;&#039; - A tool for allowing the user to make a choice between items in a drop down box. Great when allowing the user to choose their country of residence, for example.&lt;br /&gt;
* &#039;&#039;&#039;Title Text&#039;&#039;&#039; - A simple line of text. Great for adding a title to break up your form.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Text&#039;&#039;&#039; - A block of text. Great for adding a block of text to your form for adding instructions or directions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Submit&#039;&#039;&#039; button is required and cannot be removed, however you can change the text that displays on the button, or choose an image instead.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: Clicking the edit icon beside a field will allow you to make the field mandatory!&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Further configuration can be done before the Component is added.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:FormSettings2024.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can optionally set a &#039;&#039;&#039;Title&#039;&#039;&#039; to be displayed above the form content on your page.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
When visitors fill out your form, their information will be sent to the &#039;&#039;&#039;E-mail&#039;&#039;&#039; address specified here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Subject&#039;&#039;&#039; line of the submission e-mail you receive can be set here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Confirmation Message&#039;&#039;&#039; is the message users will see upon completing and submitting their information.&lt;br /&gt;
&lt;br /&gt;
===== Reply To Sender Address =====&lt;br /&gt;
When someone submits an entry on your contact form, you will receive an email with this information. &lt;br /&gt;
&lt;br /&gt;
We&#039;ve recently made an adjustment to our contact forms to enhance their reliability.  In order to do so we have disabled the customer&#039;s email address from the reply section to ensure you receive their message. We did this because many popular email providers (such as Gmail or Hotmail) are increasing their spam filter requirements, and having a different address in the reply section can cause it to be incorrectly marked as spam. In order to reply, please send emails to the customer&#039;s address that is specified in body of the email. Do not click the reply button as this will simply reply to Bravenet’s email address.&lt;br /&gt;
&lt;br /&gt;
If you wish to enable having the customer’s email address in the Reply section, simply click the “Enable” radio button in the contact form settings. Please be aware this may cause email deliverability issues.&lt;br /&gt;
&lt;br /&gt;
==Editing==&lt;br /&gt;
&lt;br /&gt;
Need to make a change? You can access the settings for this Component again by clicking on the &amp;quot;Settings&amp;quot; button on the [[Component Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Example Sites==&lt;br /&gt;
&lt;br /&gt;
An example of this Component can be viewed on the [http://builderexample.com/web-tools Web Tools] page of http://builderexample.com&lt;br /&gt;
&lt;br /&gt;
[[Category:Components]]&lt;br /&gt;
[[Category:Web Tools Components]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5325</id>
		<title>FormComponent</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=FormComponent&amp;diff=5325"/>
		<updated>2024-04-09T21:03:21Z</updated>

		<summary type="html">&lt;p&gt;Telliott: updated settings image&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
Display a simple form on your site that emails you submissions.&lt;br /&gt;
&lt;br /&gt;
==Where to Find==&lt;br /&gt;
&lt;br /&gt;
This Component can be found in the [[Adding to a Page | &amp;quot;Add Content to Page&amp;quot;]] section of the [[Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Adding to Website==&lt;br /&gt;
&lt;br /&gt;
After selecting this Component, you will be able to choose exactly where you want to add it!&lt;br /&gt;
&lt;br /&gt;
You will see all available [[content locations]] it can be added to - on the current page only (content locations in Gold), on every page (content locations in Red), or on every page under the current page directory (content locations in Blue. For example - if you are editing a page called &amp;quot;About&amp;quot;, the blue content locations would allow you to add this component to all pages under the /about/ directory).&lt;br /&gt;
&lt;br /&gt;
==Options==&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[Image:Formcomp.PNG]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can drag any of the following items from the left column into the &amp;quot;Drag&amp;quot; areas of the Form fields:&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
* &#039;&#039;&#039;Single Line Input&#039;&#039;&#039; - A box for a simple single line of text to be entered. Great for names and e-mail addresses.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Input&#039;&#039;&#039; - A box for multiple lines of text to be entered. This is better for paragraphs and addresses.&lt;br /&gt;
* &#039;&#039;&#039;Radio Select&#039;&#039;&#039; - A tool for allowing the form user to choose between selections or options, such as &amp;quot;yes&amp;quot; and &amp;quot;no&amp;quot;. An choice can be made and changed, but not removed completely.&lt;br /&gt;
* &#039;&#039;&#039;Check Box&#039;&#039;&#039; - A simple check box for tasks such as asking the user whether they would like to sign up for your mailing list. Can be selected or deselected.&lt;br /&gt;
* &#039;&#039;&#039;Dropdown Select&#039;&#039;&#039; - A tool for allowing the user to make a choice between items in a drop down box. Great when allowing the user to choose their country of residence, for example.&lt;br /&gt;
* &#039;&#039;&#039;Title Text&#039;&#039;&#039; - A simple line of text. Great for adding a title to break up your form.&lt;br /&gt;
* &#039;&#039;&#039;Paragraph Text&#039;&#039;&#039; - A block of text. Great for adding a block of text to your form for adding instructions or directions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Submit&#039;&#039;&#039; button is required and cannot be removed, however you can change the text that displays on the button, or choose an image instead.&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: Clicking the edit icon beside a field will allow you to make the field mandatory!&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Further configuration can be done before the Component is added.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
[[File:FormSettings2024.png]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
You can optionally set a &#039;&#039;&#039;Title&#039;&#039;&#039; to be displayed above the form content on your page.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
When visitors fill out your form, their information will be sent to the &#039;&#039;&#039;E-mail&#039;&#039;&#039; address specified here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Subject&#039;&#039;&#039; line of the submission e-mail you receive can be set here.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
The &#039;&#039;&#039;Confirmation Message&#039;&#039;&#039; is the message users will see upon completing and submitting their information.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;Note:&#039;&#039;&#039; Submitting a form that does not have an &#039;Email&#039; field will send the email with the from address as: noreply@yourdomain.com.&lt;br /&gt;
&lt;br /&gt;
==Editing==&lt;br /&gt;
&lt;br /&gt;
Need to make a change? You can access the settings for this Component again by clicking on the &amp;quot;Settings&amp;quot; button on the [[Component Toolbar]].&lt;br /&gt;
&lt;br /&gt;
==Example Sites==&lt;br /&gt;
&lt;br /&gt;
An example of this Component can be viewed on the [http://builderexample.com/web-tools Web Tools] page of http://builderexample.com&lt;br /&gt;
&lt;br /&gt;
[[Category:Components]]&lt;br /&gt;
[[Category:Web Tools Components]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=File:FormSettings2024.png&amp;diff=5324</id>
		<title>File:FormSettings2024.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=File:FormSettings2024.png&amp;diff=5324"/>
		<updated>2024-04-09T21:01:28Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Added replyTo section&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Publishing_your_Website&amp;diff=5323</id>
		<title>Publishing your Website</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Publishing_your_Website&amp;diff=5323"/>
		<updated>2024-04-07T16:10:30Z</updated>

		<summary type="html">&lt;p&gt;Telliott: specified free plans are not publishable&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;&#039;&#039;&#039;For Free Websites:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
Under Jigsy&#039;s free plan, users have access to our website editing tools and can preview their creations as much as they like. However, to make your site live, you will need to upgrade to a paid plan.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;For Paid Jigsy Plans:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
Unless you specify otherwise and choose to [[Unpublishing a Page |unpublish your pages]] as you create them, or at a later time, your website pages and the changes you make to them are published as they are created and as the changes are made and saved.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and its pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Simply put - your pages are published unless you choose for them not to be as you make changes, and click on the &amp;quot;Save&amp;quot;, &amp;quot;Create&amp;quot; and &amp;quot;Update&amp;quot; buttons found throughout the editor.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;&#039;&#039;Related links:&#039;&#039;&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
* [[Unpublishing a Page | How can I unpublish a page?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Creating a New Page | How can I create a new page?]]&amp;lt;br&amp;gt;&lt;br /&gt;
* [[Deleting a Page | How can I delete a page?]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Help/components/share_buttons&amp;diff=5322</id>
		<title>Help/components/share buttons</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Help/components/share_buttons&amp;diff=5322"/>
		<updated>2024-02-16T21:28:41Z</updated>

		<summary type="html">&lt;p&gt;Telliott: created redirect&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;#REDIRECT [[Components]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5317</id>
		<title>Jigsy FAQ</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5317"/>
		<updated>2023-11-08T00:10:41Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package  | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you don&#039;t see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;hr&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Hosting====&lt;br /&gt;
&lt;br /&gt;
[[#paid | What is offered with a paid package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#freeplans | Do you offer free plans?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#custom | What is a Custom package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#deactivated | My website has been deactivated! How can I reactivate it?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Domains====&lt;br /&gt;
&lt;br /&gt;
[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Registering a Domain Name | How can I register/manage a domain name?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Adding an External Domain | How can I add/manage an external domain?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Creating an E-mail address | How can I create/manage an e-mail address?]]&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
[[#howauth | How do I authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#whyauth | Why do I have to authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#affiliate | Does website builder have a partner program?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#ads | Will there be any advertisements on my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#tos | What are your terms of service?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Updates | How can I manage my website builder newsletter subscription?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#search | Do you automatically submit websites to search engine listings?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#frontpage | Does website builder support WordPress / external website builders?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#email | I have no more e-mail addresses - how can I create another account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Custom Error Pages | How can I create a custom error page?]]&lt;br /&gt;
&lt;br /&gt;
====Billing====&lt;br /&gt;
&lt;br /&gt;
[[#paymenttypes | Which payment types do you accept?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#changebilling | How can I change my billing information?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#cancelrecur | How can I cancel recurring billing?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Pricing and Terms | How much does it cost to use website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#charge | How will the charges appear on my bank statement ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Viewing your Transaction History | How can I view my transaction history?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#paymentfail | Why is my payment not being accepted?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#refund | How can I receive a refund?]]&lt;br /&gt;
&lt;br /&gt;
====Technical====&lt;br /&gt;
&lt;br /&gt;
[[#browsers | Which browsers are compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#thirdparty | Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#components | Can I use a website builder Component on a non-website builder website?]]&lt;br /&gt;
&lt;br /&gt;
====Help====&lt;br /&gt;
&lt;br /&gt;
[[#reportbug | How do I report a bug or issue?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Support Center | How can I get help?]]&lt;br /&gt;
&lt;br /&gt;
=Hosting=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paid&amp;quot;&amp;gt;&lt;br /&gt;
====What is offered with a paid package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Upgrade to any of our paid packages to publish your website online. &lt;br /&gt;
&lt;br /&gt;
Current plans and pricing can be found at http://jigsy.com/about/pricing&lt;br /&gt;
&lt;br /&gt;
If you&#039;re logged into your account currently, this address will get you there: http://jigsy.com/account/plans&lt;br /&gt;
&lt;br /&gt;
We think you&#039;ll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;freeplans&amp;quot;&amp;gt;&lt;br /&gt;
==== Do you offer free plans? ====&lt;br /&gt;
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your site online. You can visit our [http://jigsy.com/about/pricing plans &amp;amp; pricing] page for more information.&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;trial&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====What is a Custom package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;deactivated&amp;quot;&amp;gt;&lt;br /&gt;
====My website has been deactivated! How can I reactivate it?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If your account has been inactive for a sufficient length of time, your website will become inactive.&lt;br /&gt;
&lt;br /&gt;
To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we&#039;ll get you set up again!&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it&#039;s too expensive to keep accounts around for people that have stopped using the site).&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;otherhost&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====I own a website with another host - can I move my site on to website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
It&#039;s not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can copy/paste any text you want to move to your website builder site to achieve a similar result.&lt;br /&gt;
&lt;br /&gt;
You can externally connect a domain from a third-party, or you can transfer the domain to us. Please reach out to our support team if you have any questions about this process.&lt;br /&gt;
&lt;br /&gt;
=General=&lt;br /&gt;
&amp;lt;div id=&amp;quot;howauth&amp;quot;&amp;gt;&lt;br /&gt;
====How do I authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. &#039;&#039;&#039;Please make sure there are no spam filters or settings that prevent this from reaching you!&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;whyauth&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Why do I have to authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;affiliate&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does your website builder have a partner program?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;ads&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Will there be any advertisements on my site?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Ads are not included in any of our paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren&#039;t generating these.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;tos&amp;quot;&amp;gt;&lt;br /&gt;
====What are your terms of service?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our terms of service can be found [http://jigsy.com/about/tos here].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;updates&amp;quot;&amp;gt;&lt;br /&gt;
====Where can I be informed of new releases, updates and upcoming features?====&lt;br /&gt;
&amp;lt;/div&amp;gt;For announcements regarding new features and services planned for release but not yet on the releases page, please watch our [https://twitter.com/Jigsybuilder X] and [https://www.facebook.com/jigsy/ Facebook] pages!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;search&amp;quot;&amp;gt;&lt;br /&gt;
====Do you automatically submit websites to search engine listings?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We don&#039;t automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you&#039;d prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:&lt;br /&gt;
&lt;br /&gt;
http://www.google.com/addurl&lt;br /&gt;
&lt;br /&gt;
http://www.bing.com/docs/submit.aspx&lt;br /&gt;
&lt;br /&gt;
http://www.dmoz.org/add.html&lt;br /&gt;
&lt;br /&gt;
We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;frontpage&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder support WordPress / external website builders?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it&#039;s pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;email&amp;quot;&amp;gt;&lt;br /&gt;
====I have no more e-mail addresses - how can I create another account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!&lt;br /&gt;
&lt;br /&gt;
For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:&lt;br /&gt;
&lt;br /&gt;
foo+bar@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+someclient@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+anotherclient@gmail.com&lt;br /&gt;
&lt;br /&gt;
etc.. &lt;br /&gt;
&lt;br /&gt;
And they all go to foo@gmail.com.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Billing:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymenttypes&amp;quot;&amp;gt;&lt;br /&gt;
====Which payment types do you accept?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;changebilling&amp;quot;&amp;gt;&lt;br /&gt;
====How can I change my billing information?====&lt;br /&gt;
To do this, simply click on the &#039;&#039;&#039;Billing&#039;&#039;&#039; link in your [[Account Overview]] area, then click on &#039;&#039;&#039;Update Billing Information&#039;&#039;&#039;. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;cancelrecur&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How can I cancel recurring billing?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the &amp;quot;cancel&amp;quot; link in the &amp;quot;Next billing Date&amp;quot; field within your [[Account Overview]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;charge&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How will the charges appear on my bank statement ?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
All Jigsy charges will be listed on bank statements as &#039;&#039;&#039;VivitiCMS&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymentfail&amp;quot;&amp;gt;&lt;br /&gt;
====Why is my payment not being accepted?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card that doesn&#039;t allow you to pay US funds to a Canadian company.&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add &#039;Fraud protection&#039;.&amp;lt;br&amp;gt;&lt;br /&gt;
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;refund&amp;quot;&amp;gt;&lt;br /&gt;
====How can I receive a refund?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you&#039;re requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!&lt;br /&gt;
&lt;br /&gt;
=Technical:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;browsers&amp;quot;&amp;gt;&lt;br /&gt;
====Which browsers are compatible with your website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.&lt;br /&gt;
&lt;br /&gt;
If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;thirdparty&amp;quot;&amp;gt;&lt;br /&gt;
====Is [&#039;&#039;third party application&#039;&#039;] compatible with your website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
For help in adding third party applications to your website, please see[[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;components&amp;quot;&amp;gt;&lt;br /&gt;
====Can I use a website builder Component on a non-website builder website?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Unfortunately not. website builder components are compatible with website builder sites only and we don&#039;t offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Help:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;reportbug&amp;quot;&amp;gt;&lt;br /&gt;
====How do I report a bug or issue?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you believe you&#039;ve found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback &amp;amp; Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there&#039;s no need to contact us as we are automatically notified in these cases.&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5316</id>
		<title>Jigsy FAQ</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5316"/>
		<updated>2023-11-08T00:10:09Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Hosting */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package  | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you don&#039;t see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;hr&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Hosting====&lt;br /&gt;
&lt;br /&gt;
[[#paid | What is offered with a paid package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#freeplans | Do you offer free plans?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#custom | What is a Custom package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#deactivated | My website has been deactivated! How can I reactivate it?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Domains====&lt;br /&gt;
&lt;br /&gt;
[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Registering a Domain Name | How can I register/manage a domain name?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Adding an External Domain | How can I add/manage an external domain?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Creating an E-mail address | How can I create/manage an e-mail address?]]&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
[[#howauth | How do I authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#whyauth | Why do I have to authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#affiliate | Does website builder have a partner program?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#ads | Will there be any advertisements on my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#tos | What are your terms of service?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Updates | How can I manage my website builder newsletter subscription?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#search | Do you automatically submit websites to search engine listings?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#frontpage | Does website builder support WordPress / external website builders?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#email | I have no more e-mail addresses - how can I create another account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Custom Error Pages | How can I create a custom error page?]]&lt;br /&gt;
&lt;br /&gt;
====Billing====&lt;br /&gt;
&lt;br /&gt;
[[#paymenttypes | Which payment types do you accept?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#changebilling | How can I change my billing information?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#cancelrecur | How can I cancel recurring billing?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Pricing and Terms | How much does it cost to use website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#charge | How will the charges appear on my bank statement ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Viewing your Transaction History | How can I view my transaction history?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#paymentfail | Why is my payment not being accepted?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#refund | How can I receive a refund?]]&lt;br /&gt;
&lt;br /&gt;
====Technical====&lt;br /&gt;
&lt;br /&gt;
[[#browsers | Which browsers are compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#thirdparty | Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#components | Can I use a website builder Component on a non-website builder website?]]&lt;br /&gt;
&lt;br /&gt;
====Help====&lt;br /&gt;
&lt;br /&gt;
[[#reportbug | How do I report a bug or issue?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Support Center | How can I get help?]]&lt;br /&gt;
&lt;br /&gt;
=Hosting=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paid&amp;quot;&amp;gt;&lt;br /&gt;
====What is offered with a paid package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Upgrade to any of our paid packages to publish your website online. &lt;br /&gt;
&lt;br /&gt;
Current plans and pricing can be found at http://jigsy.com/about/pricing&lt;br /&gt;
&lt;br /&gt;
If you&#039;re logged into your account currently, this address will get you there: http://jigsy.com/account/plans&lt;br /&gt;
&lt;br /&gt;
We think you&#039;ll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;freeplans&amp;quot;&amp;gt;&lt;br /&gt;
==== Do you offer free plans? ====&lt;br /&gt;
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans &amp;amp; pricing] page for more information.&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;trial&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====What is a Custom package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;deactivated&amp;quot;&amp;gt;&lt;br /&gt;
====My website has been deactivated! How can I reactivate it?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If your account has been inactive for a sufficient length of time, your website will become inactive.&lt;br /&gt;
&lt;br /&gt;
To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we&#039;ll get you set up again!&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it&#039;s too expensive to keep accounts around for people that have stopped using the site).&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;otherhost&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====I own a website with another host - can I move my site on to website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
It&#039;s not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can copy/paste any text you want to move to your website builder site to achieve a similar result.&lt;br /&gt;
&lt;br /&gt;
You can externally connect a domain from a third-party, or you can transfer the domain to us. Please reach out to our support team if you have any questions about this process.&lt;br /&gt;
&lt;br /&gt;
=General=&lt;br /&gt;
&amp;lt;div id=&amp;quot;howauth&amp;quot;&amp;gt;&lt;br /&gt;
====How do I authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. &#039;&#039;&#039;Please make sure there are no spam filters or settings that prevent this from reaching you!&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;whyauth&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Why do I have to authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;affiliate&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does your website builder have a partner program?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;ads&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Will there be any advertisements on my site?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Ads are not included in any of our paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren&#039;t generating these.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;tos&amp;quot;&amp;gt;&lt;br /&gt;
====What are your terms of service?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our terms of service can be found [http://jigsy.com/about/tos here].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;updates&amp;quot;&amp;gt;&lt;br /&gt;
====Where can I be informed of new releases, updates and upcoming features?====&lt;br /&gt;
&amp;lt;/div&amp;gt;For announcements regarding new features and services planned for release but not yet on the releases page, please watch our [https://twitter.com/Jigsybuilder X] and [https://www.facebook.com/jigsy/ Facebook] pages!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;search&amp;quot;&amp;gt;&lt;br /&gt;
====Do you automatically submit websites to search engine listings?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We don&#039;t automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you&#039;d prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:&lt;br /&gt;
&lt;br /&gt;
http://www.google.com/addurl&lt;br /&gt;
&lt;br /&gt;
http://www.bing.com/docs/submit.aspx&lt;br /&gt;
&lt;br /&gt;
http://www.dmoz.org/add.html&lt;br /&gt;
&lt;br /&gt;
We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;frontpage&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder support WordPress / external website builders?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it&#039;s pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;email&amp;quot;&amp;gt;&lt;br /&gt;
====I have no more e-mail addresses - how can I create another account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!&lt;br /&gt;
&lt;br /&gt;
For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:&lt;br /&gt;
&lt;br /&gt;
foo+bar@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+someclient@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+anotherclient@gmail.com&lt;br /&gt;
&lt;br /&gt;
etc.. &lt;br /&gt;
&lt;br /&gt;
And they all go to foo@gmail.com.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Billing:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymenttypes&amp;quot;&amp;gt;&lt;br /&gt;
====Which payment types do you accept?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;changebilling&amp;quot;&amp;gt;&lt;br /&gt;
====How can I change my billing information?====&lt;br /&gt;
To do this, simply click on the &#039;&#039;&#039;Billing&#039;&#039;&#039; link in your [[Account Overview]] area, then click on &#039;&#039;&#039;Update Billing Information&#039;&#039;&#039;. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;cancelrecur&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How can I cancel recurring billing?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the &amp;quot;cancel&amp;quot; link in the &amp;quot;Next billing Date&amp;quot; field within your [[Account Overview]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;charge&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How will the charges appear on my bank statement ?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
All Jigsy charges will be listed on bank statements as &#039;&#039;&#039;VivitiCMS&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymentfail&amp;quot;&amp;gt;&lt;br /&gt;
====Why is my payment not being accepted?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card that doesn&#039;t allow you to pay US funds to a Canadian company.&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add &#039;Fraud protection&#039;.&amp;lt;br&amp;gt;&lt;br /&gt;
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;refund&amp;quot;&amp;gt;&lt;br /&gt;
====How can I receive a refund?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you&#039;re requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!&lt;br /&gt;
&lt;br /&gt;
=Technical:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;browsers&amp;quot;&amp;gt;&lt;br /&gt;
====Which browsers are compatible with your website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.&lt;br /&gt;
&lt;br /&gt;
If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;thirdparty&amp;quot;&amp;gt;&lt;br /&gt;
====Is [&#039;&#039;third party application&#039;&#039;] compatible with your website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
For help in adding third party applications to your website, please see[[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;components&amp;quot;&amp;gt;&lt;br /&gt;
====Can I use a website builder Component on a non-website builder website?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Unfortunately not. website builder components are compatible with website builder sites only and we don&#039;t offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Help:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;reportbug&amp;quot;&amp;gt;&lt;br /&gt;
====How do I report a bug or issue?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you believe you&#039;ve found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback &amp;amp; Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there&#039;s no need to contact us as we are automatically notified in these cases.&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5315</id>
		<title>Jigsy FAQ</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5315"/>
		<updated>2023-11-08T00:06:25Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package  | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you don&#039;t see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;hr&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Hosting====&lt;br /&gt;
&lt;br /&gt;
[[#paid | What is offered with a paid package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#custom | What is a Custom package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#deactivated | My website has been deactivated! How can I reactivate it?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Domains====&lt;br /&gt;
&lt;br /&gt;
[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Registering a Domain Name | How can I register/manage a domain name?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Adding an External Domain | How can I add/manage an external domain?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Creating an E-mail address | How can I create/manage an e-mail address?]]&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
[[#howauth | How do I authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#whyauth | Why do I have to authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#affiliate | Does website builder have a partner program?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#ads | Will there be any advertisements on my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#tos | What are your terms of service?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Updates | How can I manage my website builder newsletter subscription?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#search | Do you automatically submit websites to search engine listings?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#frontpage | Does website builder support WordPress / external website builders?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#email | I have no more e-mail addresses - how can I create another account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Custom Error Pages | How can I create a custom error page?]]&lt;br /&gt;
&lt;br /&gt;
====Billing====&lt;br /&gt;
&lt;br /&gt;
[[#paymenttypes | Which payment types do you accept?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#changebilling | How can I change my billing information?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#cancelrecur | How can I cancel recurring billing?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Pricing and Terms | How much does it cost to use website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#charge | How will the charges appear on my bank statement ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Viewing your Transaction History | How can I view my transaction history?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#paymentfail | Why is my payment not being accepted?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#refund | How can I receive a refund?]]&lt;br /&gt;
&lt;br /&gt;
====Technical====&lt;br /&gt;
&lt;br /&gt;
[[#browsers | Which browsers are compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#thirdparty | Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#components | Can I use a website builder Component on a non-website builder website?]]&lt;br /&gt;
&lt;br /&gt;
====Help====&lt;br /&gt;
&lt;br /&gt;
[[#reportbug | How do I report a bug or issue?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Support Center | How can I get help?]]&lt;br /&gt;
&lt;br /&gt;
=Hosting=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paid&amp;quot;&amp;gt;&lt;br /&gt;
====What is offered with a paid package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Upgrade to any of our paid packages to publish your website online. &lt;br /&gt;
&lt;br /&gt;
Current plans and pricing can be found at http://jigsy.com/about/pricing&lt;br /&gt;
&lt;br /&gt;
If you&#039;re logged into your account currently, this address will get you there: http://jigsy.com/account/plans&lt;br /&gt;
&lt;br /&gt;
We think you&#039;ll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.&lt;br /&gt;
&lt;br /&gt;
==== Do you offer free plans? ====&lt;br /&gt;
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans &amp;amp; pricing] page for more information.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;trial&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====What is a Custom package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;deactivated&amp;quot;&amp;gt;&lt;br /&gt;
====My website has been deactivated! How can I reactivate it?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If your account has been inactive for a sufficient length of time, your website will become inactive.&lt;br /&gt;
&lt;br /&gt;
To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we&#039;ll get you set up again!&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it&#039;s too expensive to keep accounts around for people that have stopped using the site).&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;otherhost&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====I own a website with another host - can I move my site on to website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
It&#039;s not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can copy/paste any text you want to move to your website builder site to achieve a similar result.&lt;br /&gt;
&lt;br /&gt;
You can externally connect a domain from a third-party, or you can transfer the domain to us. Please reach out to our support team if you have any questions about this process.&lt;br /&gt;
&lt;br /&gt;
=General=&lt;br /&gt;
&amp;lt;div id=&amp;quot;howauth&amp;quot;&amp;gt;&lt;br /&gt;
====How do I authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. &#039;&#039;&#039;Please make sure there are no spam filters or settings that prevent this from reaching you!&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;whyauth&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Why do I have to authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;affiliate&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does your website builder have a partner program?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;ads&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Will there be any advertisements on my site?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Ads are not included in any of our paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren&#039;t generating these.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;tos&amp;quot;&amp;gt;&lt;br /&gt;
====What are your terms of service?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our terms of service can be found [http://jigsy.com/about/tos here].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;updates&amp;quot;&amp;gt;&lt;br /&gt;
====Where can I be informed of new releases, updates and upcoming features?====&lt;br /&gt;
&amp;lt;/div&amp;gt;For announcements regarding new features and services planned for release but not yet on the releases page, please watch our [https://twitter.com/Jigsybuilder X] and [https://www.facebook.com/jigsy/ Facebook] pages!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;search&amp;quot;&amp;gt;&lt;br /&gt;
====Do you automatically submit websites to search engine listings?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We don&#039;t automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you&#039;d prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:&lt;br /&gt;
&lt;br /&gt;
http://www.google.com/addurl&lt;br /&gt;
&lt;br /&gt;
http://www.bing.com/docs/submit.aspx&lt;br /&gt;
&lt;br /&gt;
http://www.dmoz.org/add.html&lt;br /&gt;
&lt;br /&gt;
We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;frontpage&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder support WordPress / external website builders?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it&#039;s pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;email&amp;quot;&amp;gt;&lt;br /&gt;
====I have no more e-mail addresses - how can I create another account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!&lt;br /&gt;
&lt;br /&gt;
For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:&lt;br /&gt;
&lt;br /&gt;
foo+bar@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+someclient@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+anotherclient@gmail.com&lt;br /&gt;
&lt;br /&gt;
etc.. &lt;br /&gt;
&lt;br /&gt;
And they all go to foo@gmail.com.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Billing:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymenttypes&amp;quot;&amp;gt;&lt;br /&gt;
====Which payment types do you accept?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;changebilling&amp;quot;&amp;gt;&lt;br /&gt;
====How can I change my billing information?====&lt;br /&gt;
To do this, simply click on the &#039;&#039;&#039;Billing&#039;&#039;&#039; link in your [[Account Overview]] area, then click on &#039;&#039;&#039;Update Billing Information&#039;&#039;&#039;. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;cancelrecur&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How can I cancel recurring billing?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the &amp;quot;cancel&amp;quot; link in the &amp;quot;Next billing Date&amp;quot; field within your [[Account Overview]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;charge&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How will the charges appear on my bank statement ?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
All Jigsy charges will be listed on bank statements as &#039;&#039;&#039;VivitiCMS&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymentfail&amp;quot;&amp;gt;&lt;br /&gt;
====Why is my payment not being accepted?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card that doesn&#039;t allow you to pay US funds to a Canadian company.&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add &#039;Fraud protection&#039;.&amp;lt;br&amp;gt;&lt;br /&gt;
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;refund&amp;quot;&amp;gt;&lt;br /&gt;
====How can I receive a refund?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you&#039;re requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!&lt;br /&gt;
&lt;br /&gt;
=Technical:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;browsers&amp;quot;&amp;gt;&lt;br /&gt;
====Which browsers are compatible with your website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.&lt;br /&gt;
&lt;br /&gt;
If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;thirdparty&amp;quot;&amp;gt;&lt;br /&gt;
====Is [&#039;&#039;third party application&#039;&#039;] compatible with your website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
For help in adding third party applications to your website, please see[[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;components&amp;quot;&amp;gt;&lt;br /&gt;
====Can I use a website builder Component on a non-website builder website?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Unfortunately not. website builder components are compatible with website builder sites only and we don&#039;t offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Help:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;reportbug&amp;quot;&amp;gt;&lt;br /&gt;
====How do I report a bug or issue?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you believe you&#039;ve found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback &amp;amp; Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there&#039;s no need to contact us as we are automatically notified in these cases.&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5314</id>
		<title>Jigsy FAQ</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5314"/>
		<updated>2023-11-08T00:04:25Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package  | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you don&#039;t see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;hr&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Hosting====&lt;br /&gt;
&lt;br /&gt;
[[#paid | What is offered with a paid package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#custom | What is a Custom package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#deactivated | My website has been deactivated! How can I reactivate it?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Domains====&lt;br /&gt;
&lt;br /&gt;
[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Registering a Domain Name | How can I register/manage a domain name?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Adding an External Domain | How can I add/manage an external domain?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Creating an E-mail address | How can I create/manage an e-mail address?]]&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
[[#howauth | How do I authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#whyauth | Why do I have to authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#affiliate | Does website builder have a partner program?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#ads | Will there be any advertisements on my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#tos | What are your terms of service?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Updates | How can I manage my website builder newsletter subscription?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#search | Do you automatically submit websites to search engine listings?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#frontpage | Does website builder support WordPress / external website builders?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#email | I have no more e-mail addresses - how can I create another account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Custom Error Pages | How can I create a custom error page?]]&lt;br /&gt;
&lt;br /&gt;
====Billing====&lt;br /&gt;
&lt;br /&gt;
[[#paymenttypes | Which payment types do you accept?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#changebilling | How can I change my billing information?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#cancelrecur | How can I cancel recurring billing?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Pricing and Terms | How much does it cost to use website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#charge | How will the charges appear on my bank statement ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Viewing your Transaction History | How can I view my transaction history?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#paymentfail | Why is my payment not being accepted?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#refund | How can I receive a refund?]]&lt;br /&gt;
&lt;br /&gt;
====Technical====&lt;br /&gt;
&lt;br /&gt;
[[#browsers | Which browsers are compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#thirdparty | Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#components | Can I use a website builder Component on a non-website builder website?]]&lt;br /&gt;
&lt;br /&gt;
====Help====&lt;br /&gt;
&lt;br /&gt;
[[#reportbug | How do I report a bug or issue?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Support Center | How can I get help?]]&lt;br /&gt;
&lt;br /&gt;
=Hosting=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paid&amp;quot;&amp;gt;&lt;br /&gt;
====What is offered with a paid package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Upgrade to any of our paid packages to publish your website online. &lt;br /&gt;
&lt;br /&gt;
Current plans and pricing can be found at http://jigsy.com/about/pricing&lt;br /&gt;
&lt;br /&gt;
If you&#039;re logged into your account currently, this address will get you there: http://jigsy.com/account/plans&lt;br /&gt;
&lt;br /&gt;
We think you&#039;ll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.&lt;br /&gt;
&lt;br /&gt;
==== Do you offer free plans? ====&lt;br /&gt;
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans &amp;amp; pricing] page for more information.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;trial&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====What is a Custom package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;deactivated&amp;quot;&amp;gt;&lt;br /&gt;
====My website has been deactivated! How can I reactivate it?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If your account has been inactive for a sufficient length of time, your website will become inactive.&lt;br /&gt;
&lt;br /&gt;
To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we&#039;ll get you set up again!&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it&#039;s too expensive to keep accounts around for people that have stopped using the site).&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;otherhost&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====I own a website with another host - can I move my site on to website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
It&#039;s not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can copy/paste any text you want to move to your website builder site to achieve a similar result.&lt;br /&gt;
&lt;br /&gt;
You can externally connect a domain from a third-party, or you can transfer the domain to us. Please reach out to our support team if you have any questions about this process.&lt;br /&gt;
&lt;br /&gt;
=General=&lt;br /&gt;
&amp;lt;div id=&amp;quot;howauth&amp;quot;&amp;gt;&lt;br /&gt;
====How do I authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. &#039;&#039;&#039;Please make sure there are no spam filters or settings that prevent this from reaching you!&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;whyauth&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Why do I have to authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;forum&amp;quot;&amp;gt;&lt;br /&gt;
====How do I login to the website builder Message forum?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Creating a website builder account automatically creates an account at our [https://forums.jigsy.com Message Forum] as well. Just login to your Jigsy account and click on the &amp;quot;Message Forums&amp;quot; link at the bottom of your dashboard.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;affiliate&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does your website builder have a partner program?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;ads&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Will there be any advertisements on my site?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Ads are not included in any of our paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren&#039;t generating these.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;tos&amp;quot;&amp;gt;&lt;br /&gt;
====What are your terms of service?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our terms of service can be found [http://jigsy.com/about/tos here].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;updates&amp;quot;&amp;gt;&lt;br /&gt;
====Where can I be informed of new releases, updates and upcoming features?====&lt;br /&gt;
&amp;lt;/div&amp;gt;For announcements regarding new features and services planned for release but not yet on the releases page, please watch our [https://twitter.com/Jigsybuilder X] and [https://www.facebook.com/jigsy/ Facebook] pages!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;search&amp;quot;&amp;gt;&lt;br /&gt;
====Do you automatically submit websites to search engine listings?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We don&#039;t automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you&#039;d prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:&lt;br /&gt;
&lt;br /&gt;
http://www.google.com/addurl&lt;br /&gt;
&lt;br /&gt;
http://www.bing.com/docs/submit.aspx&lt;br /&gt;
&lt;br /&gt;
http://www.dmoz.org/add.html&lt;br /&gt;
&lt;br /&gt;
We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;frontpage&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder support WordPress / external website builders?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it&#039;s pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;email&amp;quot;&amp;gt;&lt;br /&gt;
====I have no more e-mail addresses - how can I create another account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!&lt;br /&gt;
&lt;br /&gt;
For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:&lt;br /&gt;
&lt;br /&gt;
foo+bar@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+someclient@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+anotherclient@gmail.com&lt;br /&gt;
&lt;br /&gt;
etc.. &lt;br /&gt;
&lt;br /&gt;
And they all go to foo@gmail.com.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Billing:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymenttypes&amp;quot;&amp;gt;&lt;br /&gt;
====Which payment types do you accept?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;changebilling&amp;quot;&amp;gt;&lt;br /&gt;
====How can I change my billing information?====&lt;br /&gt;
To do this, simply click on the &#039;&#039;&#039;Billing&#039;&#039;&#039; link in your [[Account Overview]] area, then click on &#039;&#039;&#039;Update Billing Information&#039;&#039;&#039;. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;cancelrecur&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How can I cancel recurring billing?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the &amp;quot;cancel&amp;quot; link in the &amp;quot;Next billing Date&amp;quot; field within your [[Account Overview]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;charge&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How will the charges appear on my bank statement ?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
All Jigsy charges will be listed on bank statements as &#039;&#039;&#039;VivitiCMS&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymentfail&amp;quot;&amp;gt;&lt;br /&gt;
====Why is my payment not being accepted?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card that doesn&#039;t allow you to pay US funds to a Canadian company.&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add &#039;Fraud protection&#039;.&amp;lt;br&amp;gt;&lt;br /&gt;
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;refund&amp;quot;&amp;gt;&lt;br /&gt;
====How can I receive a refund?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you&#039;re requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!&lt;br /&gt;
&lt;br /&gt;
=Technical:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;browsers&amp;quot;&amp;gt;&lt;br /&gt;
====Which browsers are compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.&lt;br /&gt;
&lt;br /&gt;
If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;thirdparty&amp;quot;&amp;gt;&lt;br /&gt;
====Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
For help in adding third party applications to your website, please see [[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;components&amp;quot;&amp;gt;&lt;br /&gt;
====Can I use a website builder Component on a non-website builder website?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Unfortunately not. website builder components are compatible with website builder sites only and we don&#039;t offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Help:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;reportbug&amp;quot;&amp;gt;&lt;br /&gt;
====How do I report a bug or issue?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you believe you&#039;ve found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback &amp;amp; Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there&#039;s no need to contact us as we are automatically notified in these cases.&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5313</id>
		<title>Jigsy FAQ</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5313"/>
		<updated>2023-11-08T00:03:11Z</updated>

		<summary type="html">&lt;p&gt;Telliott: removing more outdated info&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package  | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you don&#039;t see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;hr&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Hosting====&lt;br /&gt;
&lt;br /&gt;
[[#paid | What is offered with a paid package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#custom | What is a Custom package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#deactivated | My website has been deactivated! How can I reactivate it?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Domains====&lt;br /&gt;
&lt;br /&gt;
[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Registering a Domain Name | How can I register/manage a domain name?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Adding an External Domain | How can I add/manage an external domain?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Creating an E-mail address | How can I create/manage an e-mail address?]]&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
[[#howauth | How do I authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#whyauth | Why do I have to authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#affiliate | Does website builder have a partner program?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#ads | Will there be any advertisements on my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#tos | What are your terms of service?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Updates | How can I manage my website builder newsletter subscription?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#search | Do you automatically submit websites to search engine listings?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#frontpage | Does website builder support WordPress / external website builders?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#email | I have no more e-mail addresses - how can I create another account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Custom Error Pages | How can I create a custom error page?]]&lt;br /&gt;
&lt;br /&gt;
====Billing====&lt;br /&gt;
&lt;br /&gt;
[[#paymenttypes | Which payment types do you accept?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#changebilling | How can I change my billing information?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#cancelrecur | How can I cancel recurring billing?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Pricing and Terms | How much does it cost to use website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#charge | How will the charges appear on my bank statement ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Viewing your Transaction History | How can I view my transaction history?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#paymentfail | Why is my payment not being accepted?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#refund | How can I receive a refund?]]&lt;br /&gt;
&lt;br /&gt;
====Technical====&lt;br /&gt;
&lt;br /&gt;
[[#browsers | Which browsers are compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#thirdparty | Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#components | Can I use a website builder Component on a non-website builder website?]]&lt;br /&gt;
&lt;br /&gt;
====Help====&lt;br /&gt;
&lt;br /&gt;
[[#reportbug | How do I report a bug or issue?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Support Center | How can I get help?]]&lt;br /&gt;
&lt;br /&gt;
=Hosting=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paid&amp;quot;&amp;gt;&lt;br /&gt;
====What is offered with a paid package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Upgrade to any of our paid packages to publish your website online. &lt;br /&gt;
&lt;br /&gt;
Current plans and pricing can be found at http://jigsy.com/about/pricing&lt;br /&gt;
&lt;br /&gt;
If you&#039;re logged into your account currently, this address will get you there: http://jigsy.com/account/plans&lt;br /&gt;
&lt;br /&gt;
We think you&#039;ll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.&lt;br /&gt;
&lt;br /&gt;
==== Do you offer free plans? ====&lt;br /&gt;
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans &amp;amp; pricing] page for more information.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;trial&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====What is a Custom package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;deactivated&amp;quot;&amp;gt;&lt;br /&gt;
====My website has been deactivated! How can I reactivate it?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If your account has been inactive for a sufficient length of time, your website will become inactive.&lt;br /&gt;
&lt;br /&gt;
To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we&#039;ll get you set up again!&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it&#039;s too expensive to keep accounts around for people that have stopped using the site).&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;otherhost&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====I own a website with another host - can I move my site on to website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
It&#039;s not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can copy/paste any text you want to move to your website builder site to achieve a similar result.&lt;br /&gt;
&lt;br /&gt;
You can externally connect a domain from a third-party, or you can transfer the domain to us. Please reach out to our support team if you have any questions about this process.&lt;br /&gt;
&lt;br /&gt;
=General=&lt;br /&gt;
&amp;lt;div id=&amp;quot;howauth&amp;quot;&amp;gt;&lt;br /&gt;
====How do I authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. &#039;&#039;&#039;Please make sure there are no spam filters or settings that prevent this from reaching you!&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;whyauth&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Why do I have to authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;forum&amp;quot;&amp;gt;&lt;br /&gt;
====How do I login to the website builder Message forum?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Creating a website builder account automatically creates an account at our [https://forums.jigsy.com Message Forum] as well. Just login to your Jigsy account and click on the &amp;quot;Message Forums&amp;quot; link at the bottom of your dashboard.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;affiliate&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does your website builder have a partner program?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;ads&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Will there be any advertisements on my site?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Ads are not included with any of the paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren&#039;t generating these.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;tos&amp;quot;&amp;gt;&lt;br /&gt;
====What are your terms of service?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our terms of service can be found [http://jigsy.com/about/tos here].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;updates&amp;quot;&amp;gt;&lt;br /&gt;
====Where can I be informed of new releases, updates and upcoming features?====&lt;br /&gt;
&amp;lt;/div&amp;gt;For announcements regarding new features and services planned for release but not yet on the releases page, please watch our [https://twitter.com/Jigsybuilder X] and [https://www.facebook.com/jigsy/ Facebook] pages!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;search&amp;quot;&amp;gt;&lt;br /&gt;
====Do you automatically submit websites to search engine listings?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We don&#039;t automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you&#039;d prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:&lt;br /&gt;
&lt;br /&gt;
http://www.google.com/addurl&lt;br /&gt;
&lt;br /&gt;
http://www.bing.com/docs/submit.aspx&lt;br /&gt;
&lt;br /&gt;
http://www.dmoz.org/add.html&lt;br /&gt;
&lt;br /&gt;
We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;frontpage&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder support WordPress / external website builders?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it&#039;s pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;email&amp;quot;&amp;gt;&lt;br /&gt;
====I have no more e-mail addresses - how can I create another account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!&lt;br /&gt;
&lt;br /&gt;
For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:&lt;br /&gt;
&lt;br /&gt;
foo+bar@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+someclient@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+anotherclient@gmail.com&lt;br /&gt;
&lt;br /&gt;
etc.. &lt;br /&gt;
&lt;br /&gt;
And they all go to foo@gmail.com.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Billing:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymenttypes&amp;quot;&amp;gt;&lt;br /&gt;
====Which payment types do you accept?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;changebilling&amp;quot;&amp;gt;&lt;br /&gt;
====How can I change my billing information?====&lt;br /&gt;
To do this, simply click on the &#039;&#039;&#039;Billing&#039;&#039;&#039; link in your [[Account Overview]] area, then click on &#039;&#039;&#039;Update Billing Information&#039;&#039;&#039;. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;cancelrecur&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How can I cancel recurring billing?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the &amp;quot;cancel&amp;quot; link in the &amp;quot;Next billing Date&amp;quot; field within your [[Account Overview]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;charge&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How will the charges appear on my bank statement ?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
All Jigsy charges will be listed on bank statements as &#039;&#039;&#039;VivitiCMS&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymentfail&amp;quot;&amp;gt;&lt;br /&gt;
====Why is my payment not being accepted?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card that doesn&#039;t allow you to pay US funds to a Canadian company.&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add &#039;Fraud protection&#039;.&amp;lt;br&amp;gt;&lt;br /&gt;
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;refund&amp;quot;&amp;gt;&lt;br /&gt;
====How can I receive a refund?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you&#039;re requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!&lt;br /&gt;
&lt;br /&gt;
=Technical:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;browsers&amp;quot;&amp;gt;&lt;br /&gt;
====Which browsers are compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.&lt;br /&gt;
&lt;br /&gt;
If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;thirdparty&amp;quot;&amp;gt;&lt;br /&gt;
====Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
For help in adding third party applications to your website, please see [[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;components&amp;quot;&amp;gt;&lt;br /&gt;
====Can I use a website builder Component on a non-website builder website?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Unfortunately not. website builder components are compatible with website builder sites only and we don&#039;t offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Help:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;reportbug&amp;quot;&amp;gt;&lt;br /&gt;
====How do I report a bug or issue?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you believe you&#039;ve found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback &amp;amp; Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there&#039;s no need to contact us as we are automatically notified in these cases.&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5312</id>
		<title>Jigsy FAQ</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5312"/>
		<updated>2023-11-07T23:55:48Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* General */ removing outdated info&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package  | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you don&#039;t see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;hr&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Hosting====&lt;br /&gt;
&lt;br /&gt;
[[#paid | What is offered with a paid package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#custom | What is a Custom package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#deactivated | My website has been deactivated! How can I reactivate it?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Domains====&lt;br /&gt;
&lt;br /&gt;
[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Registering a Domain Name | How can I register/manage a domain name?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Adding an External Domain | How can I add/manage an external domain?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Creating an E-mail address | How can I create/manage an e-mail address?]]&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
[[#howauth | How do I authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#whyauth | Why do I have to authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#affiliate | Does website builder have a partner program?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#ads | Will there be any advertisements on my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#tos | What are your terms of service?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Updates | How can I manage my website builder newsletter subscription?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#search | Do you automatically submit websites to search engine listings?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#frontpage | Does website builder support Frontpage/external website builders?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#email | I have no more e-mail addresses - how can I create another account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Custom Error Pages | How can I create a custom error page?]]&lt;br /&gt;
&lt;br /&gt;
====Billing====&lt;br /&gt;
&lt;br /&gt;
[[#paymenttypes | Which payment types do you accept?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#changebilling | How can I change my billing information?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#cancelrecur | How can I cancel recurring billing?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Pricing and Terms | How much does it cost to use website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#charge | How will the charges appear on my bank statement ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Viewing your Transaction History | How can I view my transaction history?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#paymentfail | Why is my payment not being accepted?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#refund | How can I receive a refund?]]&lt;br /&gt;
&lt;br /&gt;
====Technical====&lt;br /&gt;
&lt;br /&gt;
[[#browsers | Which browsers are compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#thirdparty | Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#components | Can I use a website builder Component on a non-website builder website?]]&lt;br /&gt;
&lt;br /&gt;
====Help====&lt;br /&gt;
&lt;br /&gt;
[[#reportbug | How do I report a bug or issue?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Support Center | How can I get help?]]&lt;br /&gt;
&lt;br /&gt;
=Hosting=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paid&amp;quot;&amp;gt;&lt;br /&gt;
====What is offered with a paid package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Upgrade to any of our paid packages to publish your website online. &lt;br /&gt;
&lt;br /&gt;
Current plans and pricing can be found at http://jigsy.com/about/pricing&lt;br /&gt;
&lt;br /&gt;
If you&#039;re logged into your account currently, this address will get you there: http://jigsy.com/account/plans&lt;br /&gt;
&lt;br /&gt;
We think you&#039;ll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.&lt;br /&gt;
&lt;br /&gt;
==== Do you offer free plans? ====&lt;br /&gt;
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans &amp;amp; pricing] page for more information.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;trial&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====What is a Custom package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;deactivated&amp;quot;&amp;gt;&lt;br /&gt;
====My website has been deactivated! How can I reactivate it?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If your account has been inactive for a sufficient length of time, your website will become inactive.&lt;br /&gt;
&lt;br /&gt;
To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we&#039;ll get you set up again!&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it&#039;s too expensive to keep accounts around for people that have stopped using the site).&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;otherhost&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====I own a website with another host - can I move my site on to website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
It&#039;s not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can move website files over by downloading them from your other host then uploading them to your website builder account, and copy/paste any text you want to move to your website builder site to achieve a similar result.&lt;br /&gt;
&lt;br /&gt;
=General=&lt;br /&gt;
&amp;lt;div id=&amp;quot;howauth&amp;quot;&amp;gt;&lt;br /&gt;
====How do I authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. &#039;&#039;&#039;Please make sure there are no spam filters or settings that prevent this from reaching you!&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;whyauth&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Why do I have to authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;forum&amp;quot;&amp;gt;&lt;br /&gt;
====How do I login to the website builder Message forum?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Creating a website builder account automatically creates an account at our [https://forums.jigsy.com Message Forum] as well. Just login to your Jigsy account and click on the &amp;quot;Message Forums&amp;quot; link at the bottom of your dashboard.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;affiliate&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does your website builder have a partner program?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;ads&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Will there be any advertisements on my site?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Ads are not included with any of the paid hosting packages. The free hosting package does includes ads which are the means by which we are able to offer a free package. If you have a paid hosting package and ads persist, please check that any third party widgets aren&#039;t generating these.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;tos&amp;quot;&amp;gt;&lt;br /&gt;
====What are your terms of service?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our terms of service can be found [http://jigsy.com/about/tos here].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;updates&amp;quot;&amp;gt;&lt;br /&gt;
====Where can I be informed of new releases, updates and upcoming features?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our development team maintains a [[Releases]] page detailing past and recent changes, as well as future updates complete with release date when available.&lt;br /&gt;
&lt;br /&gt;
For announcements regarding new features and services planned for release but not yet on the releases page, please watch the [http://blog.jigsy.com/ website builder Blog]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;search&amp;quot;&amp;gt;&lt;br /&gt;
====Do you automatically submit websites to search engine listings?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We don&#039;t automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you&#039;d prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:&lt;br /&gt;
&lt;br /&gt;
http://www.google.com/addurl&lt;br /&gt;
&lt;br /&gt;
http://www.bing.com/docs/submit.aspx&lt;br /&gt;
&lt;br /&gt;
http://www.dmoz.org/add.html&lt;br /&gt;
&lt;br /&gt;
We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;frontpage&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder support Frontpage/external website builders?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it&#039;s pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;email&amp;quot;&amp;gt;&lt;br /&gt;
====I have no more e-mail addresses - how can I create another account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!&lt;br /&gt;
&lt;br /&gt;
For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:&lt;br /&gt;
&lt;br /&gt;
foo+bar@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+someclient@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+anotherclient@gmail.com&lt;br /&gt;
&lt;br /&gt;
etc.. &lt;br /&gt;
&lt;br /&gt;
And they all go to foo@gmail.com.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Billing:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymenttypes&amp;quot;&amp;gt;&lt;br /&gt;
====Which payment types do you accept?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;changebilling&amp;quot;&amp;gt;&lt;br /&gt;
====How can I change my billing information?====&lt;br /&gt;
To do this, simply click on the &#039;&#039;&#039;Billing&#039;&#039;&#039; link in your [[Account Overview]] area, then click on &#039;&#039;&#039;Update Billing Information&#039;&#039;&#039;. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;cancelrecur&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How can I cancel recurring billing?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the &amp;quot;cancel&amp;quot; link in the &amp;quot;Next billing Date&amp;quot; field within your [[Account Overview]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;charge&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How will the charges appear on my bank statement ?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
All Jigsy charges will be listed on bank statements as &#039;&#039;&#039;VivitiCMS&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymentfail&amp;quot;&amp;gt;&lt;br /&gt;
====Why is my payment not being accepted?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card that doesn&#039;t allow you to pay US funds to a Canadian company.&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add &#039;Fraud protection&#039;.&amp;lt;br&amp;gt;&lt;br /&gt;
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;refund&amp;quot;&amp;gt;&lt;br /&gt;
====How can I receive a refund?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you&#039;re requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!&lt;br /&gt;
&lt;br /&gt;
=Technical:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;browsers&amp;quot;&amp;gt;&lt;br /&gt;
====Which browsers are compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.&lt;br /&gt;
&lt;br /&gt;
If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;thirdparty&amp;quot;&amp;gt;&lt;br /&gt;
====Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
For help in adding third party applications to your website, please see [[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;components&amp;quot;&amp;gt;&lt;br /&gt;
====Can I use a website builder Component on a non-website builder website?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Unfortunately not. website builder components are compatible with website builder sites only and we don&#039;t offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Help:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;reportbug&amp;quot;&amp;gt;&lt;br /&gt;
====How do I report a bug or issue?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you believe you&#039;ve found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback &amp;amp; Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there&#039;s no need to contact us as we are automatically notified in these cases.&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5311</id>
		<title>Jigsy FAQ</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5311"/>
		<updated>2023-11-07T23:38:47Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package  | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you don&#039;t see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;hr&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Hosting====&lt;br /&gt;
&lt;br /&gt;
[[#paid | What is offered with a paid package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#custom | What is a Custom package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#deactivated | My website has been deactivated! How can I reactivate it?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Domains====&lt;br /&gt;
&lt;br /&gt;
[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Registering a Domain Name | How can I register/manage a domain name?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Adding an External Domain | How can I add/manage an external domain?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Creating an E-mail address | How can I create/manage an e-mail address?]]&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
[[#howauth | How do I authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#whyauth | Why do I have to authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#openid | How do I login using OpenID?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#forum | How do I login to the website builder Message forum?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#affiliate | Does website builder have a partner program?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#ads | Will there be any advertisements on my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#tos | What are your terms of service?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Updates | How can I manage my website builder newsletter subscription?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#search | Do you automatically submit websites to search engine listings?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#frontpage | Does website builder support Frontpage/external website builders?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#email | I have no more e-mail addresses - how can I create another account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Custom Error Pages | How can I create a custom error page?]]&lt;br /&gt;
&lt;br /&gt;
====Billing====&lt;br /&gt;
&lt;br /&gt;
[[#paymenttypes | Which payment types do you accept?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#changebilling | How can I change my billing information?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#cancelrecur | How can I cancel recurring billing?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Pricing and Terms | How much does it cost to use website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#charge | How will the charges appear on my bank statement ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Viewing your Transaction History | How can I view my transaction history?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#paymentfail | Why is my payment not being accepted?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#refund | How can I receive a refund?]]&lt;br /&gt;
&lt;br /&gt;
====Technical====&lt;br /&gt;
&lt;br /&gt;
[[#browsers | Which browsers are compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#thirdparty | Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#components | Can I use a website builder Component on a non-website builder website?]]&lt;br /&gt;
&lt;br /&gt;
====Help====&lt;br /&gt;
&lt;br /&gt;
[[#reportbug | How do I report a bug or issue?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Support Center | How can I get help?]]&lt;br /&gt;
&lt;br /&gt;
=Hosting=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paid&amp;quot;&amp;gt;&lt;br /&gt;
====What is offered with a paid package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Upgrade to any of our paid packages to publish your website online. &lt;br /&gt;
&lt;br /&gt;
Current plans and pricing can be found at http://jigsy.com/about/pricing&lt;br /&gt;
&lt;br /&gt;
If you&#039;re logged into your account currently, this address will get you there: http://jigsy.com/account/plans&lt;br /&gt;
&lt;br /&gt;
We think you&#039;ll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.&lt;br /&gt;
&lt;br /&gt;
==== Do you offer free plans? ====&lt;br /&gt;
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans &amp;amp; pricing] page for more information.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;trial&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====What is a Custom package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;deactivated&amp;quot;&amp;gt;&lt;br /&gt;
====My website has been deactivated! How can I reactivate it?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If your account has been inactive for a sufficient length of time, your website will become inactive.&lt;br /&gt;
&lt;br /&gt;
To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we&#039;ll get you set up again!&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it&#039;s too expensive to keep accounts around for people that have stopped using the site).&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;otherhost&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====I own a website with another host - can I move my site on to website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
It&#039;s not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can move website files over by downloading them from your other host then uploading them to your website builder account, and copy/paste any text you want to move to your website builder site to achieve a similar result.&lt;br /&gt;
&lt;br /&gt;
=General=&lt;br /&gt;
&amp;lt;div id=&amp;quot;howauth&amp;quot;&amp;gt;&lt;br /&gt;
====How do I authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. &#039;&#039;&#039;Please make sure there are no spam filters or settings that prevent this from reaching you!&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;whyauth&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Why do I have to authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;openid&amp;quot;&amp;gt;&lt;br /&gt;
====How do I login using OpenID?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you chose to register your account using OpenID, please note that you will need to login with an &#039;&#039;&#039;OpenID identity URL&#039;&#039;&#039; and not an e-mail address and password. If you don&#039;t know what this is, or need help retrieving it, please visit this page:&lt;br /&gt;
&lt;br /&gt;
[http://getsatisfaction.com/openid http://getsatisfaction.com/openid]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;forum&amp;quot;&amp;gt;&lt;br /&gt;
====How do I login to the website builder Message forum?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Creating a website builder account automatically creates an account at our [https://forums.jigsy.com Message Forum] as well. Just login to your Jigsy account and click on the &amp;quot;Message Forums&amp;quot; link at the bottom of your dashboard.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;affiliate&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder have a partner program?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
website builder does offer an partner program! For more information, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;ads&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Will there be any advertisements on my site?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Ads are not included with any of the paid hosting packages. The free hosting package does includes ads which are the means by which we are able to offer a free package. If you have a paid hosting package and ads persist, please check that any third party widgets aren&#039;t generating these.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;tos&amp;quot;&amp;gt;&lt;br /&gt;
====What are your terms of service?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our terms of service can be found [http://jigsy.com/about/tos here].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;updates&amp;quot;&amp;gt;&lt;br /&gt;
====Where can I be informed of new releases, updates and upcoming features?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our development team maintains a [[Releases]] page detailing past and recent changes, as well as future updates complete with release date when available.&lt;br /&gt;
&lt;br /&gt;
For announcements regarding new features and services planned for release but not yet on the releases page, please watch the [http://blog.jigsy.com/ website builder Blog]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;search&amp;quot;&amp;gt;&lt;br /&gt;
====Do you automatically submit websites to search engine listings?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We don&#039;t automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you&#039;d prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:&lt;br /&gt;
&lt;br /&gt;
http://www.google.com/addurl&lt;br /&gt;
&lt;br /&gt;
http://www.bing.com/docs/submit.aspx&lt;br /&gt;
&lt;br /&gt;
http://www.dmoz.org/add.html&lt;br /&gt;
&lt;br /&gt;
We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;frontpage&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder support Frontpage/external website builders?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it&#039;s pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;email&amp;quot;&amp;gt;&lt;br /&gt;
====I have no more e-mail addresses - how can I create another account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!&lt;br /&gt;
&lt;br /&gt;
For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:&lt;br /&gt;
&lt;br /&gt;
foo+bar@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+someclient@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+anotherclient@gmail.com&lt;br /&gt;
&lt;br /&gt;
etc.. &lt;br /&gt;
&lt;br /&gt;
And they all go to foo@gmail.com.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Billing:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymenttypes&amp;quot;&amp;gt;&lt;br /&gt;
====Which payment types do you accept?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;changebilling&amp;quot;&amp;gt;&lt;br /&gt;
====How can I change my billing information?====&lt;br /&gt;
To do this, simply click on the &#039;&#039;&#039;Billing&#039;&#039;&#039; link in your [[Account Overview]] area, then click on &#039;&#039;&#039;Update Billing Information&#039;&#039;&#039;. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;cancelrecur&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How can I cancel recurring billing?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the &amp;quot;cancel&amp;quot; link in the &amp;quot;Next billing Date&amp;quot; field within your [[Account Overview]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;charge&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How will the charges appear on my bank statement ?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
All Jigsy charges will be listed on bank statements as &#039;&#039;&#039;VivitiCMS&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymentfail&amp;quot;&amp;gt;&lt;br /&gt;
====Why is my payment not being accepted?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card that doesn&#039;t allow you to pay US funds to a Canadian company.&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add &#039;Fraud protection&#039;.&amp;lt;br&amp;gt;&lt;br /&gt;
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;refund&amp;quot;&amp;gt;&lt;br /&gt;
====How can I receive a refund?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you&#039;re requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!&lt;br /&gt;
&lt;br /&gt;
=Technical:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;browsers&amp;quot;&amp;gt;&lt;br /&gt;
====Which browsers are compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.&lt;br /&gt;
&lt;br /&gt;
If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;thirdparty&amp;quot;&amp;gt;&lt;br /&gt;
====Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
For help in adding third party applications to your website, please see [[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;components&amp;quot;&amp;gt;&lt;br /&gt;
====Can I use a website builder Component on a non-website builder website?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Unfortunately not. website builder components are compatible with website builder sites only and we don&#039;t offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Help:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;reportbug&amp;quot;&amp;gt;&lt;br /&gt;
====How do I report a bug or issue?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you believe you&#039;ve found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback &amp;amp; Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there&#039;s no need to contact us as we are automatically notified in these cases.&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5310</id>
		<title>Jigsy FAQ</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5310"/>
		<updated>2023-11-07T23:38:01Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package  | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you don&#039;t see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;hr&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Hosting====&lt;br /&gt;
&lt;br /&gt;
[[#paid | What is offered with a paid package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#custom | What is a Custom package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#deactivated | My website has been deactivated! How can I reactivate it?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Domains====&lt;br /&gt;
&lt;br /&gt;
[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Registering a Domain Name | How can I register/manage a domain name?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Adding an External Domain | How can I add/manage an external domain?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Creating an E-mail address | How can I create/manage an e-mail address?]]&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
[[#howauth | How do I authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#whyauth | Why do I have to authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#openid | How do I login using OpenID?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#forum | How do I login to the website builder Message forum?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#affiliate | Does website builder have a partner program?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#ads | Will there be any advertisements on my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#tos | What are your terms of service?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Updates | How can I manage my website builder newsletter subscription?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#search | Do you automatically submit websites to search engine listings?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#frontpage | Does website builder support Frontpage/external website builders?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#email | I have no more e-mail addresses - how can I create another account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Custom Error Pages | How can I create a custom error page?]]&lt;br /&gt;
&lt;br /&gt;
====Billing====&lt;br /&gt;
&lt;br /&gt;
[[#paymenttypes | Which payment types do you accept?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#changebilling | How can I change my billing information?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#cancelrecur | How can I cancel recurring billing?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Pricing and Terms | How much does it cost to use website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#charge | How will the charges appear on my bank statement ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Viewing your Transaction History | How can I view my transaction history?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#paymentfail | Why is my payment not being accepted?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#refund | How can I receive a refund?]]&lt;br /&gt;
&lt;br /&gt;
====Technical====&lt;br /&gt;
&lt;br /&gt;
[[#browsers | Which browsers are compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#thirdparty | Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#components | Can I use a website builder Component on a non-website builder website?]]&lt;br /&gt;
&lt;br /&gt;
====Help====&lt;br /&gt;
&lt;br /&gt;
[[#reportbug | How do I report a bug or issue?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Support Center | How can I get help?]]&lt;br /&gt;
&lt;br /&gt;
=Hosting=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paid&amp;quot;&amp;gt;&lt;br /&gt;
====What is offered with a paid package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Upgrade to any of our paid packages in order to publish your website online. &lt;br /&gt;
&lt;br /&gt;
Current plans and pricing can be found at http://jigsy.com/about/pricing&lt;br /&gt;
&lt;br /&gt;
If you&#039;re logged into your account currently, this address will get you there: http://jigsy.com/account/plans&lt;br /&gt;
&lt;br /&gt;
We think you&#039;ll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.&lt;br /&gt;
&lt;br /&gt;
==== Do you offer free plans? ====&lt;br /&gt;
Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans &amp;amp; pricing] page for more information.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;trial&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====What is a Custom package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;deactivated&amp;quot;&amp;gt;&lt;br /&gt;
====My website has been deactivated! How can I reactivate it?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If your account has been inactive for a sufficient length of time, your website will become inactive.&lt;br /&gt;
&lt;br /&gt;
To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we&#039;ll get you set up again!&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it&#039;s too expensive to keep accounts around for people that have stopped using the site).&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;otherhost&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====I own a website with another host - can I move my site on to website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
It&#039;s not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can move website files over by downloading them from your other host then uploading them to your website builder account, and copy/paste any text you want to move to your website builder site to achieve a similar result.&lt;br /&gt;
&lt;br /&gt;
=General=&lt;br /&gt;
&amp;lt;div id=&amp;quot;howauth&amp;quot;&amp;gt;&lt;br /&gt;
====How do I authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. &#039;&#039;&#039;Please make sure there are no spam filters or settings that prevent this from reaching you!&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;whyauth&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Why do I have to authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;openid&amp;quot;&amp;gt;&lt;br /&gt;
====How do I login using OpenID?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you chose to register your account using OpenID, please note that you will need to login with an &#039;&#039;&#039;OpenID identity URL&#039;&#039;&#039; and not an e-mail address and password. If you don&#039;t know what this is, or need help retrieving it, please visit this page:&lt;br /&gt;
&lt;br /&gt;
[http://getsatisfaction.com/openid http://getsatisfaction.com/openid]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;forum&amp;quot;&amp;gt;&lt;br /&gt;
====How do I login to the website builder Message forum?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Creating a website builder account automatically creates an account at our [https://forums.jigsy.com Message Forum] as well. Just login to your Jigsy account and click on the &amp;quot;Message Forums&amp;quot; link at the bottom of your dashboard.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;affiliate&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder have a partner program?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
website builder does offer an partner program! For more information, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;ads&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Will there be any advertisements on my site?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Ads are not included with any of the paid hosting packages. The free hosting package does includes ads which are the means by which we are able to offer a free package. If you have a paid hosting package and ads persist, please check that any third party widgets aren&#039;t generating these.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;tos&amp;quot;&amp;gt;&lt;br /&gt;
====What are your terms of service?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our terms of service can be found [http://jigsy.com/about/tos here].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;updates&amp;quot;&amp;gt;&lt;br /&gt;
====Where can I be informed of new releases, updates and upcoming features?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our development team maintains a [[Releases]] page detailing past and recent changes, as well as future updates complete with release date when available.&lt;br /&gt;
&lt;br /&gt;
For announcements regarding new features and services planned for release but not yet on the releases page, please watch the [http://blog.jigsy.com/ website builder Blog]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;search&amp;quot;&amp;gt;&lt;br /&gt;
====Do you automatically submit websites to search engine listings?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We don&#039;t automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you&#039;d prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:&lt;br /&gt;
&lt;br /&gt;
http://www.google.com/addurl&lt;br /&gt;
&lt;br /&gt;
http://www.bing.com/docs/submit.aspx&lt;br /&gt;
&lt;br /&gt;
http://www.dmoz.org/add.html&lt;br /&gt;
&lt;br /&gt;
We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;frontpage&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder support Frontpage/external website builders?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it&#039;s pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;email&amp;quot;&amp;gt;&lt;br /&gt;
====I have no more e-mail addresses - how can I create another account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!&lt;br /&gt;
&lt;br /&gt;
For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:&lt;br /&gt;
&lt;br /&gt;
foo+bar@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+someclient@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+anotherclient@gmail.com&lt;br /&gt;
&lt;br /&gt;
etc.. &lt;br /&gt;
&lt;br /&gt;
And they all go to foo@gmail.com.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Billing:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymenttypes&amp;quot;&amp;gt;&lt;br /&gt;
====Which payment types do you accept?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;changebilling&amp;quot;&amp;gt;&lt;br /&gt;
====How can I change my billing information?====&lt;br /&gt;
To do this, simply click on the &#039;&#039;&#039;Billing&#039;&#039;&#039; link in your [[Account Overview]] area, then click on &#039;&#039;&#039;Update Billing Information&#039;&#039;&#039;. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;cancelrecur&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How can I cancel recurring billing?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the &amp;quot;cancel&amp;quot; link in the &amp;quot;Next billing Date&amp;quot; field within your [[Account Overview]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;charge&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How will the charges appear on my bank statement ?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
All Jigsy charges will be listed on bank statements as &#039;&#039;&#039;VivitiCMS&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymentfail&amp;quot;&amp;gt;&lt;br /&gt;
====Why is my payment not being accepted?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card that doesn&#039;t allow you to pay US funds to a Canadian company.&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add &#039;Fraud protection&#039;.&amp;lt;br&amp;gt;&lt;br /&gt;
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;refund&amp;quot;&amp;gt;&lt;br /&gt;
====How can I receive a refund?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you&#039;re requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!&lt;br /&gt;
&lt;br /&gt;
=Technical:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;browsers&amp;quot;&amp;gt;&lt;br /&gt;
====Which browsers are compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.&lt;br /&gt;
&lt;br /&gt;
If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;thirdparty&amp;quot;&amp;gt;&lt;br /&gt;
====Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
For help in adding third party applications to your website, please see [[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;components&amp;quot;&amp;gt;&lt;br /&gt;
====Can I use a website builder Component on a non-website builder website?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Unfortunately not. website builder components are compatible with website builder sites only and we don&#039;t offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Help:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;reportbug&amp;quot;&amp;gt;&lt;br /&gt;
====How do I report a bug or issue?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you believe you&#039;ve found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback &amp;amp; Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there&#039;s no need to contact us as we are automatically notified in these cases.&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5309</id>
		<title>Jigsy FAQ</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Jigsy_FAQ&amp;diff=5309"/>
		<updated>2023-11-07T23:37:39Z</updated>

		<summary type="html">&lt;p&gt;Telliott: indicated you need to upgrade to publish your website&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;__NOTOC__&lt;br /&gt;
This page is intended to be a complete list of the Frequently Asked Questions we receive regarding a variety of website builder questions, whether they be from someone wanting more information before [[Upgrading your Hosting Package  | upgrading]] or [[Creating an Account | creating an account]], or a current member needing help accomplishing a task within their account.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Much of this information may be found elsewhere in this Wiki, and some of these questions link to pages throughout it, but this page will serve as a single page resource for the basic questions we receive to assist current and potential members in getting quick answers to their questions.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
If you don&#039;t see an answer to your question here, please submit it to us at [mailto:feedback@jigsy.com feedback@jigsy.com] and we will reply with an answer and update this list.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;hr&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Hosting====&lt;br /&gt;
&lt;br /&gt;
[[#paid | What is offered with a paid package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Storage and Bandwidth Availability | How much storage and bandwidth is available for my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#custom | What is a Custom package?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#deactivated | My website has been deactivated! How can I reactivate it?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#otherhost | I own a website with another host - can I move my site to website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Domains====&lt;br /&gt;
&lt;br /&gt;
[[Adding an External Domain | I own a domain elsewhere - how do I set it up with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Registering a Domain Name | How can I register/manage a domain name?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Adding an External Domain | How can I add/manage an external domain?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Creating an E-mail address | How can I create/manage an e-mail address?]]&lt;br /&gt;
&lt;br /&gt;
====General====&lt;br /&gt;
&lt;br /&gt;
[[#howauth | How do I authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#whyauth | Why do I have to authorize my account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#openid | How do I login using OpenID?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#forum | How do I login to the website builder Message forum?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#affiliate | Does website builder have a partner program?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#ads | Will there be any advertisements on my site?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#tos | What are your terms of service?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#updates | Where can I be informed of new releases, updates and upcoming features?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Updates | How can I manage my website builder newsletter subscription?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#search | Do you automatically submit websites to search engine listings?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#frontpage | Does website builder support Frontpage/external website builders?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#email | I have no more e-mail addresses - how can I create another account?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Custom Error Pages | How can I create a custom error page?]]&lt;br /&gt;
&lt;br /&gt;
====Billing====&lt;br /&gt;
&lt;br /&gt;
[[#paymenttypes | Which payment types do you accept?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#changebilling | How can I change my billing information?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#cancelrecur | How can I cancel recurring billing?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Pricing and Terms | How much does it cost to use website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#charge | How will the charges appear on my bank statement ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Viewing your Transaction History | How can I view my transaction history?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#paymentfail | Why is my payment not being accepted?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#refund | How can I receive a refund?]]&lt;br /&gt;
&lt;br /&gt;
====Technical====&lt;br /&gt;
&lt;br /&gt;
[[#browsers | Which browsers are compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#thirdparty | Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder ?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[#components | Can I use a website builder Component on a non-website builder website?]]&lt;br /&gt;
&lt;br /&gt;
====Help====&lt;br /&gt;
&lt;br /&gt;
[[#reportbug | How do I report a bug or issue?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Suggestions and Feedback | How can I submit a suggestion (new service, feature, etc.)?]]&amp;lt;br&amp;gt;&lt;br /&gt;
[[Support Center | How can I get help?]]&lt;br /&gt;
&lt;br /&gt;
=Hosting=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paid&amp;quot;&amp;gt;&lt;br /&gt;
====What is offered with a paid package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Upgrade to any of our paid packages in order to publish your website online. &lt;br /&gt;
&lt;br /&gt;
Current plans and pricing can be found at http://jigsy.com/about/pricing&lt;br /&gt;
&lt;br /&gt;
If you&#039;re logged into your account currently, this address will get you there: http://jigsy.com/account/plans&lt;br /&gt;
&lt;br /&gt;
We think you&#039;ll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.&lt;br /&gt;
&lt;br /&gt;
==== Do you offer free plans? ====&lt;br /&gt;
Anyone can sign up and begin designing a website free of cost at any time! As of November 7, 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans &amp;amp; pricing] page for more information.&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;trial&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====What is a Custom package?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
A custom package is simply a modified version of any of the standard packages we offer. If you find that you need more limits than are offered by our packages, we can set you up with a custom one - just [mailto:feedback@jigsy.com contact us]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;deactivated&amp;quot;&amp;gt;&lt;br /&gt;
====My website has been deactivated! How can I reactivate it?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If your account has been inactive for a sufficient length of time, your website will become inactive.&lt;br /&gt;
&lt;br /&gt;
To reactivate it, simply [mailto:feedback@jigsy.com contact us] and we&#039;ll get you set up again!&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;Note: When your account is de-activated your website and all the content remains intact. After your account has been de-activated for a total of four months the account and all the sites associated to it are deleted (As much as we would really like to, it&#039;s too expensive to keep accounts around for people that have stopped using the site).&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;otherhost&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====I own a website with another host - can I move my site on to website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
It&#039;s not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can move website files over by downloading them from your other host then uploading them to your website builder account, and copy/paste any text you want to move to your website builder site to achieve a similar result.&lt;br /&gt;
&lt;br /&gt;
=General=&lt;br /&gt;
&amp;lt;div id=&amp;quot;howauth&amp;quot;&amp;gt;&lt;br /&gt;
====How do I authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
To complete authorization of your account, simply click the activation link in the e-mail that is automatically sent to you upon completion of the account sign up found on the [https://jigsy.com/account/signup sign up page]. This is sent directly to the address you used in registering this account. &#039;&#039;&#039;Please make sure there are no spam filters or settings that prevent this from reaching you!&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;whyauth&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Why do I have to authorize my account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;openid&amp;quot;&amp;gt;&lt;br /&gt;
====How do I login using OpenID?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you chose to register your account using OpenID, please note that you will need to login with an &#039;&#039;&#039;OpenID identity URL&#039;&#039;&#039; and not an e-mail address and password. If you don&#039;t know what this is, or need help retrieving it, please visit this page:&lt;br /&gt;
&lt;br /&gt;
[http://getsatisfaction.com/openid http://getsatisfaction.com/openid]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;forum&amp;quot;&amp;gt;&lt;br /&gt;
====How do I login to the website builder Message forum?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Creating a website builder account automatically creates an account at our [https://forums.jigsy.com Message Forum] as well. Just login to your Jigsy account and click on the &amp;quot;Message Forums&amp;quot; link at the bottom of your dashboard.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;affiliate&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder have a partner program?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
website builder does offer an partner program! For more information, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;ads&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Will there be any advertisements on my site?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Ads are not included with any of the paid hosting packages. The free hosting package does includes ads which are the means by which we are able to offer a free package. If you have a paid hosting package and ads persist, please check that any third party widgets aren&#039;t generating these.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;tos&amp;quot;&amp;gt;&lt;br /&gt;
====What are your terms of service?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our terms of service can be found [http://jigsy.com/about/tos here].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;updates&amp;quot;&amp;gt;&lt;br /&gt;
====Where can I be informed of new releases, updates and upcoming features?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Our development team maintains a [[Releases]] page detailing past and recent changes, as well as future updates complete with release date when available.&lt;br /&gt;
&lt;br /&gt;
For announcements regarding new features and services planned for release but not yet on the releases page, please watch the [http://blog.jigsy.com/ website builder Blog]!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;search&amp;quot;&amp;gt;&lt;br /&gt;
====Do you automatically submit websites to search engine listings?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We don&#039;t automatically submit websites to search engines at this time and note that over time, they will locate your website and index it accordingly. If you&#039;d prefer not to wait, you can submit your website manually by visiting the appropriate location on their website. Some good places to submit your site to are:&lt;br /&gt;
&lt;br /&gt;
http://www.google.com/addurl&lt;br /&gt;
&lt;br /&gt;
http://www.bing.com/docs/submit.aspx&lt;br /&gt;
&lt;br /&gt;
http://www.dmoz.org/add.html&lt;br /&gt;
&lt;br /&gt;
We also encourage you to ensure your Site Map in the [[Website Settings]] section of the editor is enabled (it is by default).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;frontpage&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====Does website builder support Frontpage/external website builders?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it&#039;s pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;email&amp;quot;&amp;gt;&lt;br /&gt;
====I have no more e-mail addresses - how can I create another account?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
What we would suggest would be to create/use a [http://www.gmail.com Gmail account] because with one Gmail account you can have as many email accounts as you want!&lt;br /&gt;
&lt;br /&gt;
For example, if your email account is foo@gmail.com you can make as many as you want by adding +addition to it. So these are all valid:&lt;br /&gt;
&lt;br /&gt;
foo+bar@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+someclient@gmail.com&amp;lt;br&amp;gt;&lt;br /&gt;
foo+anotherclient@gmail.com&lt;br /&gt;
&lt;br /&gt;
etc.. &lt;br /&gt;
&lt;br /&gt;
And they all go to foo@gmail.com.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Billing:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymenttypes&amp;quot;&amp;gt;&lt;br /&gt;
====Which payment types do you accept?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;changebilling&amp;quot;&amp;gt;&lt;br /&gt;
====How can I change my billing information?====&lt;br /&gt;
To do this, simply click on the &#039;&#039;&#039;Billing&#039;&#039;&#039; link in your [[Account Overview]] area, then click on &#039;&#039;&#039;Update Billing Information&#039;&#039;&#039;. If logged into your account already, the direct link is: [https://secure.jigsy.com/account/billing_details https://secure.jigsy.com/account/billing_details]&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;cancelrecur&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How can I cancel recurring billing?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
Recurring billing, or automatic renewal of your paid service upon expiration, can be canceled by clicking the &amp;quot;cancel&amp;quot; link in the &amp;quot;Next billing Date&amp;quot; field within your [[Account Overview]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;charge&amp;quot;&amp;gt;&lt;br /&gt;
&lt;br /&gt;
====How will the charges appear on my bank statement ?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
All Jigsy charges will be listed on bank statements as &#039;&#039;&#039;VivitiCMS&#039;&#039;&#039;.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;paymentfail&amp;quot;&amp;gt;&lt;br /&gt;
====Why is my payment not being accepted?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
This is typically due to a block or other error on the end of your card issuer. In these cases, we receive a message from your credit card company requesting you to call them. This is mandatory and when you do this, we ask you to authorize this charge with them, then contact us so that we can allow you to try this again. Please note that this can happen for any of the following reasons:&lt;br /&gt;
&amp;lt;br&amp;gt;&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card that doesn&#039;t allow you to pay US funds to a Canadian company.&amp;lt;br&amp;gt;&lt;br /&gt;
- Using a card where the bank blocks Canadian transactions (or any international transactions). Many US banks do this by default or if when applying for the card you add &#039;Fraud protection&#039;.&amp;lt;br&amp;gt;&lt;br /&gt;
- if per chance this is unusual credit card activity or purchasing on the Internet, the credit card company will prevent this purchase as a preventative measure.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;refund&amp;quot;&amp;gt;&lt;br /&gt;
====How can I receive a refund?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you are unsatisfied with your purchase, we offer a full refund within the first 30 days of purchase. Of course, we would appreciate to know what you found unsatisfactory so we can work to improve our services. If you&#039;re requesting a refund, please [mailto:feedback@jigsy.com contact us] and let us know, ensuring you supply your receipt with your request!&lt;br /&gt;
&lt;br /&gt;
=Technical:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;browsers&amp;quot;&amp;gt;&lt;br /&gt;
====Which browsers are compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.&lt;br /&gt;
&lt;br /&gt;
If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;thirdparty&amp;quot;&amp;gt;&lt;br /&gt;
====Is [&#039;&#039;third party application&#039;&#039;] compatible with website builder?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].&lt;br /&gt;
&lt;br /&gt;
For help in adding third party applications to your website, please see [[Adding Third Party Web Tools to a Jigsy Site | Adding Third Party Web Tools]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&amp;lt;div id=&amp;quot;components&amp;quot;&amp;gt;&lt;br /&gt;
====Can I use a website builder Component on a non-website builder website?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
&lt;br /&gt;
Unfortunately not. website builder components are compatible with website builder sites only and we don&#039;t offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations | content location]] upon choosing a component.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
=Help:=&lt;br /&gt;
&amp;lt;div id=&amp;quot;reportbug&amp;quot;&amp;gt;&lt;br /&gt;
====How do I report a bug or issue?====&lt;br /&gt;
&amp;lt;/div&amp;gt;&lt;br /&gt;
If you believe you&#039;ve found a bug or serious issue within your account, please contact us at [mailto:feedback@jigsy.com feedback@jigsy.com], tell our support team at the [[Support Center]] or use the [https://forums.jigsy.com/forumdisplay.php?fid=4 Feedback &amp;amp; Bug Reports] section of the [https://forums.jigsy.com/ website builder Forum]. If you see an error page showing a capsizing sailboat, there&#039;s no need to contact us as we are automatically notified in these cases.&lt;br /&gt;
&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=How_to_Force_SSL_on_a_Jigsy_Subdomain&amp;diff=5308</id>
		<title>How to Force SSL on a Jigsy Subdomain</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=How_to_Force_SSL_on_a_Jigsy_Subdomain&amp;diff=5308"/>
		<updated>2022-11-03T23:19:56Z</updated>

		<summary type="html">&lt;p&gt;Telliott: created article&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;We now offer SSL on our free *.jigsy.com subdomains which are available on our Jigsy websites!&lt;br /&gt;
&lt;br /&gt;
If your Jigsy website was created before November 2nd, 2022, this setting will be disabled by default and you will be able to access your website through both the &amp;lt;nowiki&amp;gt;http://*.jigsy.com/&amp;lt;/nowiki&amp;gt; and &amp;lt;nowiki&amp;gt;https://*.jigsy.com&amp;lt;/nowiki&amp;gt; URLs. If you would prefer your website to always be accessed through the secure HTTPS URL, you can enable the ability to force HTTPS, which will redirect all HTTP requests to HTTPS.&lt;br /&gt;
&lt;br /&gt;
If your Jigsy website was created after November 2nd, 2022, then no action is required and your *.jigsy.com subdomain will force HTTPS by default.&lt;br /&gt;
&lt;br /&gt;
=== How to Force SSL on your Jigsy Subdomain ===&lt;br /&gt;
&lt;br /&gt;
# Login to your Jigsy account.&lt;br /&gt;
# Click on the vertical ellipses in the bottom right corner of your website.&lt;br /&gt;
# Select &amp;quot;Enable Free SSL&amp;quot;.&lt;br /&gt;
&lt;br /&gt;
Please be aware that this option is only available on our free Jigsy subdomains. If you have your own custom domain name, you will need to obtain and install your own SSL certificate for your domain. If you would like to learn more about how to obtain an SSL certificate on your own domain name, please see our article on [[Adding an SSL Certificate]].&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5306</id>
		<title>Connecting your Website to Google Analytics 4</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5306"/>
		<updated>2022-03-04T19:28:20Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Adding your Google Analytics 4 Measurement ID to your Jigsy Website */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Google Analytics 4 is the newest generation of Google Analytics. Google Analytics 4 properties combine app and web measurement.  If you created your Google Analytics account after December 2021, you will likely have a Google Analytics 4 measurement ID (format: G-XXXXXXX).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once you have added your website as property on Google Analytics, please follow the below steps to obtain your Google Analytics code.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==== Obtaining your Measurement ID ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;1. Open Google Analytics and visit the Admin panel via the button in the bottom left corner of the left menu pane:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Admin Panel Button.png|center|Click the &amp;quot;Admin&amp;quot; button]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;2. Select the Setup Assistant.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Setup Assistant.png|center|Click &amp;quot;Setup Assistant&amp;quot;|750x750px]]&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;3. Select Data Streams.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Data Streams.png|center|Select &amp;quot;Data Streams&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;4. Click the Global Site Tag dropdown to view your tracking ID code.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:Global Site Tag.png|center|Click &amp;quot;Global Site Tag&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;5. Click the Copy symbol in the top right corner to save your code to your keyboard.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:Copy Global Site Tag.png|center|Click to copy the Global Site Tag]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==== Adding your Google Analytics 4 Measurement ID to your Jigsy Website ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To add your Measurement ID code, you will need to paste it into the header of your website. Simply go to &#039;&amp;lt;nowiki/&amp;gt;&#039;&#039;&#039;Manage Website&#039;&#039;&#039;&amp;lt;nowiki/&amp;gt;&#039; &amp;gt; &#039;&amp;lt;nowiki/&amp;gt;&#039;&#039;&#039;Site-wide Settings&#039;&#039;&#039;&amp;lt;nowiki/&amp;gt;&#039; &amp;gt; &#039;&#039;&#039;&#039;Head Tag&#039;&#039;&#039;&amp;lt;nowiki/&amp;gt;&#039; and &#039;&#039;&#039;paste&#039;&#039;&#039; your Measurement ID code from Step 5 into the text field. Remember to &#039;&#039;&#039;save your changes&#039;&#039;&#039;.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Adding_Third_Party_Web_Tools_to_a_Jigsy_Site&amp;diff=5305</id>
		<title>Adding Third Party Web Tools to a Jigsy Site</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Adding_Third_Party_Web_Tools_to_a_Jigsy_Site&amp;diff=5305"/>
		<updated>2022-03-04T19:27:20Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Google Analytics */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;In addition to the [[Components]] offered by the builder, Third Party Web Tools can also be added to your site! Below are instructions for adding many of the popular Web Tools to your builder site.&lt;br /&gt;
&lt;br /&gt;
==Bravenet Web Tools==&lt;br /&gt;
&lt;br /&gt;
Because these tools are HTML code based, you can simply acquire the service code for the desired service, then add it to the code for the page you want to add the service to.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To acquire the code:&lt;br /&gt;
&lt;br /&gt;
# Login to your [http://www.bravenet.com/ Bravenet] account.&lt;br /&gt;
# Click on the service you want to add under the &amp;quot;Web Tools&amp;quot; heading.&lt;br /&gt;
# Click on the &amp;quot;copy-paste code&amp;quot; link to acquire the code.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To add the code to a builder page:&lt;br /&gt;
&lt;br /&gt;
# Login to your builder account.&lt;br /&gt;
# Click on &amp;quot;Edit&amp;quot; on the [[HTML]] [[Component Toolbar]] if the Component has already been added and enter the code. If a [[TextorContentBlockComponent | Text or Content Block]] hasn&#039;t been created, you can create one by clicking on [[Adding to a Page | &amp;quot;Add to Page..&amp;quot;]] on the [[Toolbar]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
As a working example, the [http://www.bravenet.com/webtools/journal/ Blog service] is added to the [http://builderexample.com/web-tools Web Tools] page on [http://builderexample.com builderexample.com]!&lt;br /&gt;
&lt;br /&gt;
==Google Analytics==&lt;br /&gt;
&lt;br /&gt;
Google Analytics can be added to your builder site. If you have not registered for this service, please visit the [http://www.google.com/analytics/ Google Analytics] page.&lt;br /&gt;
&lt;br /&gt;
Once you have signed up, you will be guided through a short process, after which you should be ready to use this service with your website.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To add the tracking code to your website:&lt;br /&gt;
&lt;br /&gt;
# Login to the builder.&lt;br /&gt;
# Click on &amp;quot;Edit&amp;quot; on the [[HTML]] [[Component Toolbar]] if the Component has already been added and enter the code. If a [[TextorContentBlockComponent | Text or Content Block]] hasn&#039;t been created, you can create one by clicking on [[Adding to a Page | &amp;quot;Add to Page..&amp;quot;]] on the [[Toolbar]].&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To access your tracking code:&lt;br /&gt;
&lt;br /&gt;
# Log in to Google Analytics&lt;br /&gt;
# From the &#039;&#039;&#039;Analytics Settings&#039;&#039;&#039; page, find the profile for which you would like to retrieve the tracking code from within the list of accounts. Please note that tracking code is profile-specific.&lt;br /&gt;
# From that profile&#039;s &#039;&#039;&#039;Actions&#039;&#039;&#039; column, click &#039;&#039;&#039;Edit&#039;&#039;&#039;&lt;br /&gt;
# At the top right of the Main Website Profile Information box, click &#039;&#039;&#039;Check Status&#039;&#039;&#039;&lt;br /&gt;
# Your tracking code can be copied and pasted from the text box in the &#039;&#039;&#039;Instructions for adding tracking&#039;&#039;&#039; section&lt;br /&gt;
&lt;br /&gt;
==== Google Analytics 4 ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Google Analytics now recommends the use of the Google Analytics 4 measurement IDs. If you created your Google Analytics account after December 2021, you will likely have a Google Analytics 4 measurement ID (format: G-XXXXXXX).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Please see our article on [[Connecting your Website to Google Analytics 4]] for further instructions on how to obtain your Google Analytics 4 ID.&lt;br /&gt;
[[Category:Components]]&lt;br /&gt;
[[Category:Jigsy]]&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5304</id>
		<title>Connecting your Website to Google Analytics 4</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5304"/>
		<updated>2022-03-04T19:23:15Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Adding your Google Analytics 4 Measurement ID to your SiteBlocks Website */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Google Analytics 4 is the newest generation of Google Analytics. Google Analytics 4 properties combine app and web measurement.  If you created your Google Analytics account after December 2021, you will likely have a Google Analytics 4 measurement ID (format: G-XXXXXXX).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once you have added your website as property on Google Analytics, please follow the below steps to obtain your Google Analytics code.&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==== Obtaining your Measurement ID ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;1. Open Google Analytics and visit the Admin panel via the button in the bottom left corner of the left menu pane:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Admin Panel Button.png|center|Click the &amp;quot;Admin&amp;quot; button]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;2. Select the Setup Assistant.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Setup Assistant.png|center|Click &amp;quot;Setup Assistant&amp;quot;|750x750px]]&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;3. Select Data Streams.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Data Streams.png|center|Select &amp;quot;Data Streams&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;4. Click the Global Site Tag dropdown to view your tracking ID code.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:Global Site Tag.png|center|Click &amp;quot;Global Site Tag&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;5. Click the Copy symbol in the top right corner to save your code to your keyboard.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:Copy Global Site Tag.png|center|Click to copy the Global Site Tag]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
==== Adding your Google Analytics 4 Measurement ID to your Jigsy Website ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To add your Measurement ID code, you will need to paste it into the header of your website. Simply go to &#039;Manage Website&#039; &amp;gt; &#039;Site-wide Settings&#039; &amp;gt; &#039;Head Tag&#039; and paste your Measurement ID code from step 5 into the text field. Remember to save your changes.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5303</id>
		<title>Connecting your Website to Google Analytics 4</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5303"/>
		<updated>2022-03-04T19:13:59Z</updated>

		<summary type="html">&lt;p&gt;Telliott: /* Obtaining your Measurement ID */&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Google Analytics 4 is the newest generation of Google Analytics. Google Analytics 4 properties combine app and web measurement.  If you created your Google Analytics account after December 2021, you will likely have a Google Analytics 4 measurement ID (format: G-XXXXXXX).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once you have added your website as property on Google Analytics, please follow the below steps to obtain your Google Analytics code.&lt;br /&gt;
&lt;br /&gt;
==== Obtaining your Measurement ID ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;1. Open Google Analytics and visit the Admin panel via the button in the bottom left corner of the left menu pane:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Admin Panel Button.png|center|Click the &amp;quot;Admin&amp;quot; button]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;2. Select the Setup Assistant.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Setup Assistant.png|center|Click &amp;quot;Setup Assistant&amp;quot;|750x750px]]&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;3. Select Data Streams.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Data Streams.png|center|Select &amp;quot;Data Streams&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;4. Click the Global Site Tag dropdown to view your tracking ID code.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:Global Site Tag.png|center|Click &amp;quot;Global Site Tag&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;5. Click the Copy symbol in the top right corner to save your code to your keyboard.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:Copy Global Site Tag.png|center|Click to copy the Global Site Tag]]&lt;br /&gt;
&lt;br /&gt;
==== Adding your Google Analytics 4 Measurement ID to your SiteBlocks Website ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To add your Measurement ID code, you will need to paste it into the header of your website. Simply go to &#039;Manage Website&#039; &amp;gt; &#039;Site-wide Settings&#039; &amp;gt; &#039;Head Tag&#039; and paste your Measurement ID code from step 5 into the text field. Remember to save your changes.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5302</id>
		<title>Connecting your Website to Google Analytics 4</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5302"/>
		<updated>2022-03-04T19:12:54Z</updated>

		<summary type="html">&lt;p&gt;Telliott: added photos to steps&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Google Analytics 4 is the newest generation of Google Analytics. Google Analytics 4 properties combine app and web measurement.  If you created your Google Analytics account after December 2021, you will likely have a Google Analytics 4 measurement ID (format: G-XXXXXXX).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once you have added your website as property on Google Analytics, please follow the below steps to obtain your Google Analytics code.&lt;br /&gt;
&lt;br /&gt;
==== Obtaining your Measurement ID ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;1. Open Google Analytics and visit the Admin panel via the button in the bottom left corner of the left menu pane:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Admin Panel Button.png|center|Click the &amp;quot;Admin&amp;quot; button]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;2. Select the Setup Assistant.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Setup Assistant.png|center|Click &amp;quot;Setup Assistant&amp;quot;|750x750px]]&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;3. Select Data Streams.&#039;&#039;&#039;&lt;br /&gt;
[[File:GA Data Streams.png|thumb|Select &amp;quot;Data Streams&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;4. Click the Global Site Tag dropdown to view your tracking ID code.&#039;&#039;&#039;&lt;br /&gt;
[[File:Global Site Tag.png|thumb|Click &amp;quot;Global Site Tag&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;5. Click the Copy symbol in the top right corner to save your code to your keyboard.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:Copy Global Site Tag.png|thumb|Click to copy the Global Site Tag]]&lt;br /&gt;
&lt;br /&gt;
==== Adding your Google Analytics 4 Measurement ID to your SiteBlocks Website ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
To add your Measurement ID code, you will need to paste it into the header of your website. Simply go to &#039;Manage Website&#039; &amp;gt; &#039;Site-wide Settings&#039; &amp;gt; &#039;Head Tag&#039; and paste your Measurement ID code from step 5 into the text field. Remember to save your changes.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=File:Copy_Global_Site_Tag.png&amp;diff=5301</id>
		<title>File:Copy Global Site Tag.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=File:Copy_Global_Site_Tag.png&amp;diff=5301"/>
		<updated>2022-03-04T19:10:50Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Copy Global Site Tag&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=File:Global_Site_Tag.png&amp;diff=5300</id>
		<title>File:Global Site Tag.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=File:Global_Site_Tag.png&amp;diff=5300"/>
		<updated>2022-03-04T19:09:55Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Global Site Tag&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=File:GA_Data_Streams.png&amp;diff=5299</id>
		<title>File:GA Data Streams.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=File:GA_Data_Streams.png&amp;diff=5299"/>
		<updated>2022-03-04T19:08:29Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Location of GA Data Streams&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5298</id>
		<title>Connecting your Website to Google Analytics 4</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5298"/>
		<updated>2022-03-04T19:07:24Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Google Analytics 4 is the newest generation of Google Analytics. Google Analytics 4 properties combine app and web measurement.  If you created your Google Analytics account after December 2021, you will likely have a Google Analytics 4 measurement ID (format: G-XXXXXXX).&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Once you have added your website as property on Google Analytics, please follow the below steps to obtain your Google Analytics code.&lt;br /&gt;
&lt;br /&gt;
==== Obtaining your Measurement ID ====&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;1. Open Google Analytics and visit the Admin panel via the button in the bottom left corner of the left menu pane:&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Admin Panel Button.png|center|Click the &amp;quot;Admin&amp;quot; button]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;2. Select the Setup Assistant.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
[[File:GA Setup Assistant.png|center|Click &amp;quot;Setup Assistant&amp;quot;|750x750px]]&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;3. Select Data Streams.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;4. Click the Global Site Tag dropdown to view your tracking ID code.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&#039;&#039;&#039;5. Click the Copy symbol in the top right corner to save your code to your keyboard.&#039;&#039;&#039;&lt;br /&gt;
&lt;br /&gt;
Adding your Google Analytics 4 Measurement ID to your SiteBlocks Website&lt;br /&gt;
&lt;br /&gt;
To add your Measurement ID code, you will need to paste it into the header of your website. Simply go to SITE &amp;gt; Site Settings &amp;gt; Head Tag and paste your Measurement ID code from step 5 into the text field. Remember to save your changes.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5297</id>
		<title>Connecting your Website to Google Analytics 4</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5297"/>
		<updated>2022-03-04T19:04:42Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Google Analytics 4 is the newest generation of Google Analytics. Google Analytics 4 properties combine app and web measurement.  If you created your Google Analytics account after December 2021, you will likely have a Google Analytics 4 measurement ID (format: G-XXXXXXX).&lt;br /&gt;
&lt;br /&gt;
Once you have added your website as property on Google Analytics, please follow the below steps to obtain your Google Analytics code:&lt;br /&gt;
&lt;br /&gt;
Obtaining your Measurement ID&lt;br /&gt;
&lt;br /&gt;
1. Open Google Analytics and visit the Admin panel via the button in the bottom left corner of the left menu pane:&lt;br /&gt;
&lt;br /&gt;
[[File:GA Admin Panel Button.png|center|Click the &amp;quot;Admin&amp;quot; button]]&lt;br /&gt;
&lt;br /&gt;
2. Select the Setup Assistant.&lt;br /&gt;
&lt;br /&gt;
[[File:GA Setup Assistant.png|center|Click &amp;quot;Setup Assistant&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
3. Select Data Streams.&lt;br /&gt;
&lt;br /&gt;
4. Click the Global Site Tag dropdown to view your tracking ID code.&lt;br /&gt;
&lt;br /&gt;
5. Click the Copy symbol in the top right corner to save your code to your keyboard.&lt;br /&gt;
&lt;br /&gt;
Adding your Google Analytics 4 Measurement ID to your SiteBlocks Website&lt;br /&gt;
&lt;br /&gt;
To add your Measurement ID code, you will need to paste it into the header of your website. Simply go to SITE &amp;gt; Site Settings &amp;gt; Head Tag and paste your Measurement ID code from step 5 into the text field. Remember to save your changes.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5296</id>
		<title>Connecting your Website to Google Analytics 4</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5296"/>
		<updated>2022-03-04T19:03:06Z</updated>

		<summary type="html">&lt;p&gt;Telliott: step 2 image added&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Google Analytics 4 is the newest generation of Google Analytics. Google Analytics 4 properties combine app and web measurement.  If you created your Google Analytics account after December 2021, you will likely have a Google Analytics 4 measurement ID (format: G-XXXXXXX).&lt;br /&gt;
&lt;br /&gt;
Once you have added your website as property on Google Analytics, please follow the below steps to obtain your Google Analytics code:&lt;br /&gt;
&lt;br /&gt;
Obtaining your Measurement ID&lt;br /&gt;
&lt;br /&gt;
1. Open Google Analytics and visit the Admin panel via the button in the bottom left corner of the left menu pane:&lt;br /&gt;
[[File:GA Admin Panel Button.png|thumb|Click the &amp;quot;Admin&amp;quot; button]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
2. Select the Setup Assistant.&lt;br /&gt;
&lt;br /&gt;
[[File:GA Setup Assistant.png|thumb|Click &amp;quot;Setup Assistant&amp;quot;]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
3. Select Data Streams.&lt;br /&gt;
&lt;br /&gt;
4. Click the Global Site Tag dropdown to view your tracking ID code.&lt;br /&gt;
&lt;br /&gt;
5. Click the Copy symbol in the top right corner to save your code to your keyboard.&lt;br /&gt;
&lt;br /&gt;
Adding your Google Analytics 4 Measurement ID to your SiteBlocks Website&lt;br /&gt;
&lt;br /&gt;
To add your Measurement ID code, you will need to paste it into the header of your website. Simply go to SITE &amp;gt; Site Settings &amp;gt; Head Tag and paste your Measurement ID code from step 5 into the text field. Remember to save your changes.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=File:GA_Setup_Assistant.png&amp;diff=5295</id>
		<title>File:GA Setup Assistant.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=File:GA_Setup_Assistant.png&amp;diff=5295"/>
		<updated>2022-03-04T19:00:11Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Location of GA setup assistant&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5294</id>
		<title>Connecting your Website to Google Analytics 4</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=Connecting_your_Website_to_Google_Analytics_4&amp;diff=5294"/>
		<updated>2022-03-04T18:33:43Z</updated>

		<summary type="html">&lt;p&gt;Telliott: New article on how to connect website with GA4 tracking ID&lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Google Analytics 4 is the newest generation of Google Analytics. Google Analytics 4 properties combine app and web measurement.  If you created your Google Analytics account after December 2021, you will likely have a Google Analytics 4 measurement ID (format: G-XXXXXXX).&lt;br /&gt;
&lt;br /&gt;
Once you have added your website as property on Google Analytics, please follow the below steps to obtain your Google Analytics code:&lt;br /&gt;
&lt;br /&gt;
Obtaining your Measurement ID&lt;br /&gt;
&lt;br /&gt;
1. Open Google Analytics and visit the Admin panel via the button in the bottom left corner of the left menu pane:&lt;br /&gt;
[[File:GA Admin Panel Button.png|thumb|Click the &amp;quot;Admin&amp;quot; button]]&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
2. Select the Setup Assistant.&lt;br /&gt;
&lt;br /&gt;
3. Select Data Streams.&lt;br /&gt;
&lt;br /&gt;
4. Click the Global Site Tag dropdown to view your tracking ID code.&lt;br /&gt;
&lt;br /&gt;
5. Click the Copy symbol in the top right corner to save your code to your keyboard.&lt;br /&gt;
&lt;br /&gt;
Adding your Google Analytics 4 Measurement ID to your SiteBlocks Website&lt;br /&gt;
&lt;br /&gt;
To add your Measurement ID code, you will need to paste it into the header of your website. Simply go to SITE &amp;gt; Site Settings &amp;gt; Head Tag and paste your Measurement ID code from step 5 into the text field. Remember to save your changes.&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
	<entry>
		<id>https://wiki.jigsy.com/index.php?title=File:GA_Admin_Panel_Button.png&amp;diff=5293</id>
		<title>File:GA Admin Panel Button.png</title>
		<link rel="alternate" type="text/html" href="https://wiki.jigsy.com/index.php?title=File:GA_Admin_Panel_Button.png&amp;diff=5293"/>
		<updated>2022-03-04T18:31:26Z</updated>

		<summary type="html">&lt;p&gt;Telliott: &lt;/p&gt;
&lt;hr /&gt;
&lt;div&gt;Locaiton of GA Admin Panel Button&lt;/div&gt;</summary>
		<author><name>Telliott</name></author>
	</entry>
</feed>