Jigsy FAQ - Revision history

Tburke at 01:28, 8 November 2023

2023-11-08T01:28:25Z

← Older revision		Revision as of 18:28, 7 November 2023
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	</div>		</div>

	Unfortunately not. Website builder components are compatible with website builder sites only and we don't offer service code that can be copied and pasted to another website, thus the need for selection of a[[Content Locations \| content location]] upon choosing a component.		Unfortunately not. Website builder components are compatible with website builder sites only and we don't offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations \|content location]] upon choosing a component.

Tburke at 01:26, 8 November 2023

2023-11-08T01:26:29Z

← Older revision		Revision as of 18:26, 7 November 2023
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	</div>		</div>

	Unfortunately not. ~~website~~ builder components are compatible with website builder sites only and we don't offer service code that can be copied and pasted to another website, thus the need for selection of a [[Content Locations \| content location]] upon choosing a component.		Unfortunately not. Website builder components are compatible with website builder sites only and we don't offer service code that can be copied and pasted to another website, thus the need for selection of a[[Content Locations \| content location]] upon choosing a component.

Tburke at 01:23, 8 November 2023

2023-11-08T01:23:00Z

← Older revision		Revision as of 18:23, 7 November 2023
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	====Which payment types do you accept?====		====Which payment types do you accept?====
	</div>		</div>
	We currently accept Visa and Mastercard credit cards. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].		We currently accept Visa and Mastercard credit cards as well as PayPal. If you wish to use an alternate payment method, please [mailto:feedback@jigsy.com contact us].


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	====Which browsers are compatible with your website builder?====		====Which browsers are compatible with your website builder?====
	</div>		</div>
	We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [~~http~~://www.microsoft.com/~~windows~~/~~downloads~~/~~ie/getitnow.mspx Internet Explorer~~]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.		We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [https://www.microsoft.com/en-us/edge/download Microsoft Edge]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.

	If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.		If you are receiving a Browser Compatibility Warning when viewing your [[Account Overview]] page, we ask that you download the latest version of your browser, or use a browser supported by website builder.

Telliott at 00:10, 8 November 2023

2023-11-08T00:10:41Z

← Older revision		Revision as of 17:10, 7 November 2023
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	<div id="freeplans">		<div id="freeplans">
	==== Do you offer free plans? ====		==== Do you offer free plans? ====
	Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your ~~website~~. You can visit our [http://jigsy.com/about/pricing plans & pricing] page for more information.		Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your site online. You can visit our [http://jigsy.com/about/pricing plans & pricing] page for more information.
	</div>		</div>

Telliott: /* Hosting */

2023-11-08T00:10:09Z

Hosting

← Older revision		Revision as of 17:10, 7 November 2023
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	[[#paid \| What is offered with a paid package?]]<br>		[[#paid \| What is offered with a paid package?]]<br>
			[[#freeplans \| Do you offer free plans?]]<br>
	[[Storage and Bandwidth Availability \| How much storage and bandwidth is available for my site?]]<br>		[[Storage and Bandwidth Availability \| How much storage and bandwidth is available for my site?]]<br>
	[[#custom \| What is a Custom package?]]<br>		[[#custom \| What is a Custom package?]]<br>
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	We think you'll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.		We think you'll find we offer excellent value for each hosting package and that they are an affordable solution to your website hosting needs. As these prices and terms are subject to change, they will not be replicated here, but the most current available packages can be viewed per the above links.

			<div id="freeplans">
	==== Do you offer free plans? ====		==== Do you offer free plans? ====
	Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans & pricing] page for more information.		Anyone can sign up and begin designing a website free of cost at any time! As of November 7 2023, you will need to purchase one of our paid packages to publish your website live. Only you can see your website in a free account, so we recommend upgrading once you are ready to publish your website. You can visit our [http://jigsy.com/about/pricing plans & pricing] page for more information.
			</div>

	<div id="trial">		<div id="trial">

Telliott at 00:06, 8 November 2023

2023-11-08T00:06:25Z

← Older revision		Revision as of 17:06, 7 November 2023
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	Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.		Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.



	~~<div id="forum">~~
	~~====How do I login to the website builder Message forum?====~~
	~~</div>~~
	Creating a website builder account automatically creates an account at our [https://forums.jigsy.com Message Forum] as well. Just login to your Jigsy account and click on the "Message Forums" link at the bottom of your dashboard.


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	=Technical:=		=Technical:=
	<div id="browsers">		<div id="browsers">
	====Which browsers are compatible with website builder?====		====Which browsers are compatible with your website builder?====
	</div>		</div>
	We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.		We recommend downloading the [http://www.mozilla.com/en-US/firefox/ latest version of Firefox] for use with website builder. It is also compatible with the latest versions of [http://www.apple.com/safari/ Safari], [http://www.google.com/chrome Google Chrome], and [http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Internet Explorer]. Other browsers and earlier versions are supported, but for best use of our services, please try the above first.
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	<div id="thirdparty">		<div id="thirdparty">
	====Is [''third party application''] compatible with website builder?====		====Is [''third party application''] compatible with your website builder?====
	</div>		</div>
	At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].		At this time, there is no list of compatible third party applications for website builder. Typically, if the application requires no server side support and is HTML or Javascript code, it will work without issue. If in doubt, please [mailto:feedback@jigsy.com contact us].

	For help in adding third party applications to your website, please see [[Adding Third Party Web Tools to a Jigsy Site \| Adding Third Party Web Tools]].		For help in adding third party applications to your website, please see[[Adding Third Party Web Tools to a Jigsy Site \| Adding Third Party Web Tools]].

Telliott at 00:04, 8 November 2023

2023-11-08T00:04:25Z

← Older revision		Revision as of 17:04, 7 November 2023
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	====Will there be any advertisements on my site?====		====Will there be any advertisements on my site?====
	</div>		</div>
	Ads are not included ~~with~~ any of ~~the~~ paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren't generating these.		Ads are not included in any of our paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren't generating these.

Telliott: removing more outdated info

2023-11-08T00:03:11Z

removing more outdated info

← Older revision		Revision as of 17:03, 7 November 2023
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	[[Updates \| How can I manage my website builder newsletter subscription?]]<br>		[[Updates \| How can I manage my website builder newsletter subscription?]]<br>
	[[#search \| Do you automatically submit websites to search engine listings?]]<br>		[[#search \| Do you automatically submit websites to search engine listings?]]<br>
	[[#frontpage \| Does website builder support ~~Frontpage~~/external website builders?]]<br>		[[#frontpage \| Does website builder support WordPress / external website builders?]]<br>
	[[#email \| I have no more e-mail addresses - how can I create another account?]]<br>		[[#email \| I have no more e-mail addresses - how can I create another account?]]<br>
	[[Custom Error Pages \| How can I create a custom error page?]]		[[Custom Error Pages \| How can I create a custom error page?]]
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	====I own a website with another host - can I move my site on to website builder?====		====I own a website with another host - can I move my site on to website builder?====
	</div>		</div>
	It's not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can ~~move website files over by downloading them from your other host then uploading them to your website builder account, and~~ copy/paste any text you want to move to your website builder site to achieve a similar result.		It's not currently possible to move website pages from another host to website builder. This is because the builder needs to create each new page your site uses and these must contain the [[Required HTML Elements]] the builder needs to interpret and display the page information. You can copy/paste any text you want to move to your website builder site to achieve a similar result.

			You can externally connect a domain from a third-party, or you can transfer the domain to us. Please reach out to our support team if you have any questions about this process.

	=General=		=General=
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	====Will there be any advertisements on my site?====		====Will there be any advertisements on my site?====
	</div>		</div>
	Ads are not included with any of the paid hosting packages~~. The free hosting package does includes ads which are the means by which we are able to offer a free package~~. If you have a paid hosting package and ads ~~persist~~, please check that any third party widgets aren't generating these.		Ads are not included with any of the paid hosting packages. If you have a paid hosting package and you are seeing ads, please check that any third party widgets aren't generating these.


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	<div id="updates">		<div id="updates">
	====Where can I be informed of new releases, updates and upcoming features?====		====Where can I be informed of new releases, updates and upcoming features?====
	</div>		</div>For announcements regarding new features and services planned for release but not yet on the releases page, please watch our [https://twitter.com/Jigsybuilder X] and [https://www.facebook.com/jigsy/ Facebook] pages!
	~~Our development team maintains a [[Releases]] page detailing past and recent changes, as well as future updates complete with release date when available.~~

	For announcements regarding new features and services planned for release but not yet on the releases page, please watch ~~the~~ [~~http~~://~~blog~~.~~jigsy~~.com/ ~~website builder Blog~~]!


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	<div id="frontpage">		<div id="frontpage">

	====Does website builder support ~~Frontpage~~/external website builders?====		====Does website builder support WordPress / external website builders?====
	</div>		</div>
	No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it's pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.		No. Because website builder is a CMS (Content Management System) builder, you are editing all aspects of your website as they appear to an outside viewer and the current state of your website and it's pages will be seen while [[Using the Website Editor]]. This is convenient as you do not need to log out of your account or load your page separately to view your changes as you make them. This also means that only the internal builder can be used to manage your pages and no support is offered to external builders.

Telliott: /* General */ removing outdated info

2023-11-07T23:55:48Z

General: removing outdated info

← Older revision		Revision as of 16:55, 7 November 2023
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	[[#howauth \| How do I authorize my account?]]<br>		[[#howauth \| How do I authorize my account?]]<br>
	[[#whyauth \| Why do I have to authorize my account?]]<br>		[[#whyauth \| Why do I have to authorize my account?]]<br>
	~~[[#openid \| How do I login using OpenID?]]<br>~~
	~~[[#forum \| How do I login to the website builder Message forum?]]<br>~~
	[[#affiliate \| Does website builder have a partner program?]]<br>		[[#affiliate \| Does website builder have a partner program?]]<br>
	[[#ads \| Will there be any advertisements on my site?]]<br>		[[#ads \| Will there be any advertisements on my site?]]<br>
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	Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.		Authorization is just to verify the e-mail address you registered with as a valid one and confirm that you want to complete the registration process. This is a quick and easy last step that confirms you want to create an account with us and that you are not a spam bot.


	~~<div id="openid">~~
	~~====How do I login using OpenID?====~~
	~~</div>~~
	If you chose to register your account using OpenID, please note that you will need to login with an '''OpenID identity URL''' and not an e-mail address and password. If you don't know what this is, or need help retrieving it, please visit this page:

	~~[http://getsatisfaction.com/openid http://getsatisfaction.com/openid]~~


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	<div id="affiliate">		<div id="affiliate">

	====Does website builder have a partner program?====		====Does your website builder have a partner program?====
	</div>		</div>
	website builder does offer an partner program! For more information, please [mailto:feedback@jigsy.com contact us].		Our website builder does offer a partner program! For more information, please [mailto:feedback@jigsy.com contact us].

Telliott at 23:38, 7 November 2023

2023-11-07T23:38:47Z

← Older revision		Revision as of 16:38, 7 November 2023
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	====What is offered with a paid package?====		====What is offered with a paid package?====
	</div>		</div>
	Upgrade to any of our paid packages ~~in order~~ to publish your website online.		Upgrade to any of our paid packages to publish your website online.

	Current plans and pricing can be found at http://jigsy.com/about/pricing		Current plans and pricing can be found at http://jigsy.com/about/pricing